Our Story

 Our story began on 18th January 2010 following the admission of our 3 year old Great Dane to a dedicated Out of Hours Vet.

Their handling of his case was beyond poor and their customer care was even worse. It was without doubt the worst and the most traumatic experience we have ever had with any vet.

I left the vet practice that morning in an absolute daze with his collar in one hand, a receipt for £3000 in the other and an overwhelming feeling that something was not right.

  

  Ted with Daisy and Dexter Eloise and Ted

 

After we got our head around losing Ted and then dealt with the fallout from our complaint we decided to do our best to make sure that no-one else ever had to go through what we did.

From losing Ted The Good Vet & Pet Guide was born – a website where pet owners could review and rate vets to highlight the great ones and to alert pet owners to those who were repeatedly below standard.

 

ted pup

 

Seven years on, we have expanded to include not just vets but dog walkers, home boarders, trainers, pet boutiques, groomers, holidays destinations, days out and many more – a one-stop shop for everything pet.

So whatever pet you have, you are guaranteed to find something that will either make you laugh or simply improve your understanding of these wonderful animals who share our lives.

 

teds new collar

Ted - 21/04/2006 - 18/01/2010

 

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