Review Detail

Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0

Brilliant vets, couldnt recommend more.

I came to this vet to get my young rex rabbits nails cut, I came on a weekend and the wait was very short to be seen, the waiting area was very clean and also was the room in which my rabbit was seen. I took my rabbit in to see the vet, opened the travel bag and he scrabbled to get out and got very distressed as it was all a bit of a shock to him, however the vet was fantastic and told us to wait in the waiting area whilst he got the nurse to hold the rabbit and he cut the nails, so we did and within 30 seconds he called us back through to say he had finished the treatment and that my little rabbit was fine, he also explained why he might of been upset at first, and how he was fine in the treatment. we then went to pay and the cost was £2.80 but we didnt have the money on us (we only had card) and the nurse said dont worry well just sort it next time. brilliant vet, couldnt recommend more. thank you aardvark, you have my trust.

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