Review Detail

Vet Directory | Find A Vet 5486
Very caring and compassionate
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
We seldom post reviews ourselves as we have to maintain neutral at all times. However, we had cause to contact Cloud 9 the other evening over health concerns about our elderly Great Dane. As it transpired, their services were not required at the time but we were very impressed by the standard of communication and the general care and compassion demonstrated. We spoke to Lizbet who could not have been more helpful. She kept us informed by text throughout the entire process which was hugely reassuring at a difficult time. Our worries are not over by any means but at least we know we can rely on Cloud 9 when matters finally deteriorate.
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