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G & C Marlow Veterinary Surgeons - Chepstow

 
3.9 (10)
Newport Road, , Chepstow , NP16 5BB, United Kingdom
01291 624090
01291 629513

User reviews

6 reviews with 5 stars

10 reviews

 
(6)
 
(1)
 
(1)
2 stars
 
(0)
 
(2)
Overall rating 
 
3.9
Standard of care  
 
4.1  (10)
Communication  
 
3.7  (10)
Appointment  
 
4.0  (10)
Customer Service 
 
4.0  (10)
Value for money 
 
3.5  (10)
Would you recommend? 
 
3.8  (10)
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Communication
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Appointment
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Customer Service
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6 results - showing 1 - 6
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Wonderful Vets
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Could not have asked for better or more caring people to look after our gorgeous Molly .
TD
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Great vets
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
One of our cats had a serious head injury after being involved in a RTA. The care and support he had was second to none and the extended support we had as his owners was also exemplary. The staff at Marolws realised that we needed time to visit, that may not have been during normal surgery times and were around to answer questions but gave us the space we needed to be with our cat. He survived and came home, with follow up visits to Marlows to complete his treatment over the next few months and 1 year later he is a happy cheeky boy who is still very independent.
Great treatment, great service and staff who really care about thier patients. Would recommend to others.
S
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Superb Practice
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
I can't fault the excellence of the staff at Marlows. The attention to detail, compassion and efficiency of the practice is second to none. They have been superb at taking care of our elderly cat who has had many complications, they have extended and improved her quality of life despite a previous vet suggesting she may have to be put to sleep. Highly recommended!!
Y
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Excellent Veterinary Practice
Overall rating 
 
4.7
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
3.0
Would you recommend? 
 
5.0
Had to have one of my cats put down earlier in the year and the whole team in Chepstow were so kind and thoughtful. My other old cat hasn't got long either but again Will and the team have been so helpful and kind. They have always looked after my cats so well. Definitely recommend this practice to anyone who has a pet.
C
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Fantastic
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Had to take our old lab here when a random swelling appeared on his leg. Due to the seriousness of the diagnosis (bone cancer) they could not do enough to help us. The dog was seem by all three vets that were in the sugary at the time, and their honest opinions and genuine compassion made a very difficult decision to let the dog go, much less painful. Thank you to all at Marlow vets who helped us.
O
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The Very Best.
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Whilst I have never used another Vet, I have experienced other Practices when helping family/friends. I have had many dogs and cats and have never, on any ocasion, found Marlows to be anything other than totally professional, knowledgeable, helpful and compassionate. Every single member of Staff has the same helpful and pleasant manner. My animals are not frightened when with them. I have nothing but gratitude for the help they have given my animals and myself throughout all the years. As I get older, things are a bit more difficult to me but with their help nothing is a problem.
Highly recommended to anyone who has not yet experienced the best you can get.
G
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6 results - showing 1 - 6