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Staverton Veterinary Surgery - Daventry

 
4.4 (8)
Daventry Road , Staverton, Daventry, NN11 6JH, United Kingdom
01327 704919

User reviews

8 reviews

 
(6)
 
(1)
3 stars
 
(0)
2 stars
 
(0)
 
(1)
Overall rating 
 
4.4
 
4.5  (8)
 
4.4  (8)
 
4.3  (8)
 
4.4  (8)
 
4.4  (8)
 
4.4  (8)
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Ratings (the higher the better)
Standard of care
How satisfied were you with the care you and your pet received at this practice?
Communication
Was everything explained clearly to you during your consultation?
Appointment
Were you seen promptly or did you have to wait?
Customer Service
How helpful were the reception / support team?
Value for money
Would you recommend?
Would you recommend this veterinary practice to a friend?
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8 results - showing 1 - 8  
 
 
Overall rating 
 
4.0
Standard of care  
 
5.0
Communication  
 
4.0
Appointment  
 
3.0
Customer Service 
 
4.0
Value for money 
 
4.0
Would you recommend? 
 
4.0

Seems to have changed hands recently. Price increases and different vets.

Seems to have changed hands recently, and become part of a group of vets.
Along with this, seems to be more expensive, certainly when you bring your pet back for a final 2 mins check, where no further action is needed, these used to be free but now incur a full charge.
Standard of care is still good, however we did have difficulty making appointments.

Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0

New Customer

I recently joined Staverton Vets after a horrendous incident with my previous vets I have nothing but praise, Mirella and Sarah in particular are incredibly caring and professional and obviously love their work I couldn’t praise them more highly

Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0

Top veterinary surgery

Excellent veterinary staff, excellent admin staff, excellent value for money.

Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0

Best vets

This is the best vetinary surgery I have been too and will always recommend them. They are caring, pleasant and affordable. Thank you for looking after my pets.

Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0

Practical no nonsence vets.

Practical, common sense vets. I wouldn't take my animals anywhere else.

Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0

Excellent vet, wouldnt go anywhere else

There arent many vets now who offer their own out of hours service & that is such a plus to this surgery.

Helpful & knowlegeable staff who run this clean veterinary practice.

I wouldnt trust my pets with anyone else. The beauty that they are both large & small animal practise is such a great plus & nothing is ever seen as too much for their clients

Big 'UP' for Staverton Vets.

Ian Fitzgerald at Staverton Vets is a superb Vet, and did a fantastic job operating on our Staffy Fred. The receptionist is also very friendly and very caring.

Overall rating 
 
1.0
Standard of care  
 
1.0
Communication  
 
1.0
Appointment  
 
1.0
Customer Service 
 
1.0
Value for money 
 
1.0
Would you recommend? 
 
1.0

Would no longer recommend

These past reviews were when Ian was in charge ..  My whole family have now changed vets after a very bad experience . No loyal and long standing customers were told about the changeover . Very bad business etiquette . You have lost a lot of very loyal customers .

8 results - showing 1 - 8