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Vets4Pets - Northampton, East Midlands

 
4.6 (9)
139 St. James Road , East Midlands, Northampton, NN5 5LE, United Kingdom
01604 753300

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8 reviews with 5 stars

9 reviews

 
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4 stars
 
(0)
3 stars
 
(0)
 
(1)
1 star
 
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Overall rating 
 
4.6
Standard of care  
 
4.6  (9)
Communication  
 
4.6  (9)
Appointment  
 
5.0  (9)
Customer Service 
 
4.6  (9)
Value for money 
 
4.6  (9)
Would you recommend? 
 
4.6  (9)
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Standard of care
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Communication
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Appointment
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Customer Service
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8 results - showing 1 - 8
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Second to None!
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0


We have been taking our Gordon Setters' to Jenny for about 10years, and so when she opened Vets4Pets Northampton we didn't hesitate to follow her there. The team she has are amazing; professional, friendly, kind and always especially attentive and sympathetic to our boys, past and present. Whilst its always a struggle to get them through the door 'Aunty Jenny' always makes them better. We couldn't recommend this practice highly enough.
JF
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The only vets i trust :-)
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
We take all of our cats there (5 of them) and from a tail amputation, a skin problem and a bite to the bum as well as the spays they have done for us, we feel that the service you get is well worth every penny you spend there and more. You cannot put any price on the feeling you get as an owner, walking through their doors and feeling like you can trust them 110% with you animal. The prices are very very reasonable but it is the service that keeps us there. After a spay or an op they always call the next day to check up on the animal and i can honestly say that the first time they did that to us, we were shocked that they cared enough to do that a day later. I have never experienced another vets that do that.

We have plenty of vets on our doorstep but we would rather travel 15 mins across town to Vets4Pets. Jenny and her team including the receptionists always make you feel at ease, ring you as soon as they can and put you at ease. This is a rare veterinary practice where everything they do is done because they want to make a difference and to make animals better. We had the unfortunate experience of having to visit the out of hours vet on a Sunday and the service was shocking, everything there was about the money and we were made to feel that if we didn't pay over £800 there and then for a tail amputation our cat may not last the night. As we didn't have £800 for it, it was a very nervous night and yet when we turned up first thing at Vets4Pets with no appointment or anything, we felt relieved and welcomed and Jenny was absolutely fantastic as she reassured us that it wasn't life threatening to have left it overnight. Massive thanks to Jenny and her team for the wonderful work and service they provide and a huge thank you to the lovely receptionists who put you at ease the moment you walk in. You all do a fantastic job and 5 stars is not even close to what you guys should get.
F
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Awsome Team !! :-)
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
We have been taking our 2 Ginger tom cats Oscar & Arnie to jenny and team for nearing 2 years now and in that time we have found them all to be so helpful and friendly. when ever ive had a problem i've picked up the phone and theres either brilliant advice on the other end or an appointment that day. They treat the animals with such care and love and jenny treats them like they would be her own :-) i would not hesitate to recommend this practice to anyone . From the minute you walk through the door you feel completely at ease from the friendly faces on reception and know they will do all they can to help your pet with whatever care they need. Well done and thank you to jenny and team from bringing such a fab practice to our doorstep ! :-)
JY
Report this review Was this review helpful to you? 1 0
the only veterinary practice i would recommened :)
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
i have recently registered with vets4pets ,, and they are fantastic for there care and advice , and listening ear .. best vets that i have been to would recommened to all , :) i will be with this vet right threw felixs life .. ratings out of 5 got to be a 10 :D
GS
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Worth travelling 40 minutes for :)
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
I have been with Jenny as a vet for many years and when she set up Vets4Pets Northampton I moved all my furries with her. I happily recommend her to all of my friends whether they want to know or not :) Prices are not the reason (although I appreciate it may be for some) I stay with her - even if it's over 40 minutes in the car from us, but because I trust 100% what Jenny and her team do and tell me. Recently my beloved cat developed some pretty bad problems and I may have only a year or I may have many years to look after him yet but I know that until he passes away Jenny will always be his vet and I know she will honestly let me know when the time has come... what more than you wish for in a vet :) xxx
TK
Report this review Was this review helpful to you? 1 0
THE BEST PRACTISE
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
I have all my animals registered with Jenny at Vets 4 Pets Northampton and will continue to do so as they are the most welcoming and friendly practise I have EVER been to. They explain everything properly and don't treat you like their next pay check like alot of others do!
I have been with them since they opened and they have supported me through bad times - losing 6 puppies from a litter of 7 :-( and good times and someone is always available to give advice over the phone if need be.
I cannot fault this practise and I have recommended them to everybody I know in Northampton with pets and will continue to do so.
JH
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Best vets
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
I have been registered at vets4pets since december last year and all the staff are fantastic,nothing is too much trouble for them and they actually care about the animals,the staff come across like its not 'just a job'. The head vet is great, my late gsd loved her and was always very pleased to see her and the whole team were very helpful during our sad time of loosing him and have equally welcomed our new pup in to the practice....we will always stay with this team as my dog used to shake going into our previous vets but had a huge waggy tail when we started going to vets 4 pets .......says it all for me :)
Every animal that walks through their door is equally made a fuss of and owners are made to feel very welcome .......Thanks guys...keep up the good work xx
CC
Report this review Was this review helpful to you? 2 0
Excellent veterinary practice
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
I've been registered at Vets 4 Pets in Northampton since the practice opened and wouldn't take my 2 moggies, 10 Maine coons (and counting) and 2 dogs anywhere else.

The staff are all friendly and helpful, be it on the phone, by email or in person. They give clear to understand advice and, when there is an issue with your pet, they talk you through the options available to reach the best course of action for your pet. The staff actually listen to what you have to say and accept that you know your own animals so know when something is wrong - they then work hard to find out what the problem and solutions are.

My animals love going into the practice, they get so much fuss from everyone and we get treated like individuals not 'just another patient'.
JH
Report this review Was this review helpful to you? 2 0
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