Review Detail

 
PetStay Leicestershire and Rutland
Boarding & Pet Sitting
Overall rating 
 
5.0
How satisfied were you with the service you received? 
 
5.0
How satisfied were you with the level of communication? 
 
5.0
Overall experience  
 
5.0
Would you recommend 
 
5.0

Excellent service , Highly recommended

We recently found ourselves in a situation when our elderly relative could no longer care for our 7 year old chocolate labrador whilst we on holiday, we were desperate to find a solution as we were concerned Bracken wouldnt be suited to staying in Kennels.
We stumbled across Petstay on the internet and after reading the information website and speaking to Jane we knew Petstay was the perfect solution.
We visited Amanda and her family with Bracken prior to her first stay
and immediately knew that Jane had found a perfect match and Bracken would love her "holiday home".
Bracken has just returned from her second stay with Amanda and her family and we couldnt be happier with the way they have welcomed Bracken into their home and cared for her as if she were their own.
They are a lovely family and its nice to see they enjoy looking after her.
The service to find a suitable carer by Jane is second to none and Little touches like text messages and pics sent during her stay are really reassuring to us. On a whole the service is excellent , value for money and highly recommended.



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