News Archive

Merry 'Scruffs'mas

Manchester-based pet bed specialists Scruffs® have announced the return of their annual social media mass giveaway event this December.


As part of this year’s giveaway, Scruffs® will giveaway over £1,200 worth of products (RRP) during the 15-day event, running from the 29th of November to the 13th of December 2018.

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A company spokesperson for Scruffs® said: "’Scruffsmas’, as it’s known to our followers, is our favourite time of year & one of the most opportune times in which we are able to give something back to our community of fans.

This year, we’re thrilled to be able to offer a range of fan-favourite Scruffs® beds, along with new product launches which will be revealed along the way. We’re looking forward to everyone joining in with the festive fun!”

The company has given away over £4,000 worth of stock in Christmas giveaways alone in the past five years. In 2015, Scruffs® notably donated a Grizzly Bear Bed (RRP: £199.99) to Border Collie Rescue UK as part of their Christmas event. In 2017, the company ran a 10-day giveaway event which amassed to £1,000 worth of prizes during the festive period.

To get involved with the giveaway, please visit the   Pets Love Scruffs Facebook page  for further instruction. 

For more information on any Scruffs® new products, or for general enquiries, please contact the Scruffs® marketing team:



Tel: +44 (0) 161 702 5060

WebsitePets Love Scruffs

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New Organic Shampoo from Fenton & Charles

New organic shampoo from Bristol based Fenton & Charles, available in Lavender; Zesty Orange; Mint & Eucalyptus; Fragrance Free.

It’s been designed to offer the dog owner peace of mind that they’re bathing their darling in a product that’s natural, gentle and organic.


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250ml - £10.50

It’s been well documented that humans love their dogs as much as their own children, and it’s a feeling that is mutual. The bond between human and hound is irreplaceable and unimaginable if yet discovered.

So why would you use anything other than the new natural collection of Organic Dog Shampoo from Fenton & Charles for a spot of pampering?


Fenton Charles Dog Shampoo


The Organic Collection

The Lavender shampoo is gently soothing with healing properties and a calming fragrance whereas the Mint & Eucalyptus is beneficial when cleaning out stubborn or smelly stains, leaving a super soft coat.

The Zesty Orange scented shampoo boasts numerous health benefits due to the high content of antioxidant compounds, working to naturally balance the oils of your dogs skin, resulting in silky soft coat with extra shine, sure to get them noticed!

The Fragrance Free shampoo is the mildest of the range, perfect for those with sensitive skin or prone to allergies.

Instructions for use

The shampoo works best when a small amount is applied directly onto a wet dog and worked onto a light lather.

It’s been designed to be a low foaming product - it’s well publicised how harmful foaming agents can be for your own hair so Fenton & Charles have worked tirelessly to ensure their dog shampoos don’t contain them either. Just be sure to rinse well.

Benefits of using Fenton & Charles Organic Shampoo

The Organic collection contains absolutely no nasties - there’s no artificial fragrances, they’re all made in the UK using hand selected organic essential oils. The products are suitable for dogs of all ages (puppies included!) and all coat types.

When your dog means the world to you, why wouldn’t you bathe them in the best?


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The Fenton & Charles App.

Free to download from the App Store & Google play

Their app makes it easy for you to order your dogs food on the go, keeps you up-to-date with their news and offers and gives you access to their loyalty programme.

Download for free here:


fenton and charles app


Fenton & Charles pride themselves on offering the very best hypoallergenic, grain free dog food and treats and their recently launched organic shampoo collection. As dog owners and fans themselves, they know of the irreplaceable bond between dog owner and human, and only make products they'd be happy to give to their own pets.


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Our beloved pets become part of the family, so it’s important to treat them like that too. We asked Argos Pet Insurance to tell us why we need to bother insuring our pets against illness and accident.

Like us, our pets can get ill or injured which can result in unexpected and potentially significant costs. Having pet insurance ensures that if the worst happens to your furry friend, you can get a helping hand with the vet bills. There are several reasons why pet insurance is so important.


Pets become unwell

As much as we don’t like to think about it, our dogs and cats become unwell. Although some owners put money aside in case this happens, others may not be able to. It doesn’t cost you any more to pay for your pet insurance monthly rather than annually, which spreads the cost and helps make it more affordable.


Pets have accidents

As well as unexpected illnesses, pets can have accidents too. This could include bites and scratches from other animals, collisions with cars, or even just the result of being clumsy. Once again, this is something you don’t expect or want to think about, but it’s important to be prepared.

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Costly vet bills

There are a wide variety of veterinary procedures, and in certain cases, the costs for these can be significant. For example, the average cost of treating Lymphoma is £1,992, and on average treating epilepsy costs £1,744. These are averages, so these conditions can cost much more.  These costs are out of our control and usually unexpected, so without pet insurance this is large amount to find in a hurry for your loved one.


It can save your pet’s life

Sometimes, your pet may have a condition that requires multiple or ongoing treatments and therefore ongoing costs. In extreme cases, owners may sadly be forced to put their pet to sleep as they just can’t afford to keep on top of the veterinary bills. Although you may have a large amount of savings, these may eventually be depleted by long-term treatments, whereas the right sort of insurance cover will continue to pay for as long as the treatment is needed.



When your pets are young and healthy, it can seem pointless to think about insuring them. However, kittens and puppies are likely to injure themselves or develop conditions. On top of this, pets grow old – and over time their health can deteriorate, leading to health problems. Pets may also suffer from diseases and illnesses that affect them from a young age, so it’s important to get covered from the beginning.


Most pet insurance companies won’t cover pre-existing conditions, so it’s worth getting your new puppy or kitten insured as soon as you can before they develop any health issues. If you have left it too late however, Argos Pet Insurance’s newest policy might be able to help you. Although we don’t cover all pre-existing conditions, our newest insurance can include some pre-existing conditions that weren’t covered before, so that more pet owners are welcome.


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T: 0800 107 1077 (Lines open Mon to Fri 8am-8pm | Sat 9am-5pm)



Argos Limited is an Appointed Representative of Home Retail Group Insurance Services Limited which is authorised and regulated as an insurance intermediary by the Financial Conduct Authority.


4 Myths About Pet Insurance

1. Pet insurance is too expensive

Pet insurance doesn’t have to be expensive - if you shop around, you can find affordable pet insurance policies for your pet. Along with a number of other providers, Argos provides a multi-pet cover option so that if you have multiple pets in the household, you can get all your pets on the same policy at a reduced price.


2.Pets with pre-existing conditions can’t be covered by pet insurance

As mentioned earlier, whilst most pet insurance policies won’t cover pre-existing conditions, this doesn’t mean your pet can’t be insured for future accidents and other conditions. The only difference is that any existing conditions such as diabetes and cancer which require ongoing treatments, may not be covered. Get a quote for Argos’s pre-existing conditions cover.


3. I don’t need pet insurance, I can put money in a savings account myself

Whilst we don’t deny this is a way of paying for your pet’s treatments, sometimes other unexpected things come up that you may find yourself using savings for. If you’re disciplined enough to keep money aside for your pet’s bills, then this is a great option, however be aware that treatment costs can mount up, which your savings may not cover.




4. Understanding your claim

Submitting a pet insurance claim is actually really easy. Most companies have a quick downloadable claim form to fill out. It is also possible to view an online policy document before a visit to the vets to check if your treatment will be covered, to avoid any disappointment later on.

Insurers like to make the process as quick and easy as possible for you, however it is the customer’s responsibility to read through the policy correctly, checking the terms and conditions and small print, and to know exactly what is covered and how much you can claim.

Pet insurance exists to give pet owners reassurance that should the worst happen, they will not have to worry about costs when marking difficult decisions about their beloved pets. Knowing that you’re covered financially means you’re free to enjoy your furry friends without worrying about the unexpected.


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T: 0800 107 1077 (Lines open Mon to Fri 8am-8pm | Sat 9am-5pm)


Argos Limited is an Appointed Representative of Home Retail Group Insurance Services Limited which is authorised and regulated as an insurance intermediary by the Financial Conduct Authority.

PetStay Derby has scooped ‘Business of The Year 2017’ 

Sponsored by leading raw food manufacturer Natural Instinct, the award is presented to the business with the highest number of 5 Star user reviews received from pet owners on The Good Vet & Pet Guide throughout last year.




PetStay also won ‘Franchise of The Year’ as its members won 7 out of 12 monthly awards in 2016.




Sarah Deadman, CEO of The Good Vet & Pet Guide said: ‘We are absolutely thrilled that PetStay Derby has won this award. They embody everything that is great about the pet industry – hard work, a genuine love for animals and an unswerving commitment to delivering outstanding care for their clients’ dogs.’


Chris Sutton, who runs the franchise with his husband Mark Skorupa said: ‘Thank you to all our wonderful customers who took the time to write us a review and score us 5 out of 5. It means the world to us and we’re so very grateful.’PetStay also was also rewarded by winning ‘Franchise of The Year’.


Press release with award Derby

The winners! Chris Sutton & Mark Skorupa - Petstay Derby


Carole Davey of PetStay HQ said: ‘PetStay are very proud to have won ‘The Good Vet and Pet Guide Franchise of the Year’.

When we heard we were delighted to have won this esteemed award from a company who like us, pride themselves on providing a first class service to both dog and pet lovers.  So to hear PetStay Derby had won Pet Business of the Year we were incredibly pleased. They have worked so hard to create a service that customers know and love.’




The monthly and annual awards are sponsored by Surrey-based raw food manufacturer Natural Instinct. Each month, Natural Instinct gives a prize to the winning business.

Acting Managing Director Michelle Machin-Jeffries said: “We are delighted to be the sponsors of this award. We would like to congratulate all the companies who have participated throughout the year and especially PetStay Derby on their success.”


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Following the sell-out inaugural conference in 2016, the FORWARD Symposium is back on Sunday 5th February 2017 with a new line-up of speakers, fresh topics and a larger venue of Epsom Downs Racecourse in Surrey.

This unique one-day event will guide you on the best techniques to manage, treat and prevent injuries in agility, working and recreational dogs. The 2017 speaker line-up includes:

-       Dr Chris Zink, Specialist on canine sports medicine

-       Professor Noel Fitzpatrick, Managing Director at Fitzpatrick Referrals

-       PC Ray Haggett, Dog trainer and instructor at the Metropolitan Police

-       Professor Nick Bacon, Clinical Director of Oncology & Soft Tissue at Fitzpatrick Referrals

-       Nicola Way, Founder of Vancouver Animal Massage

-       Fiona Doubleday, Rehabilitation Team Leader at Fitzpatrick Referrals

The speakers will share their world-class knowledge and advice on achieving and maintaining your dog’s peak fitness, and most importantly the best options for treatment and rehabilitation to bring your dog back to top condition. Q&A sessions throughout the conference will provide you with the opportunity to ask the speakers questions you have always wanted answered. A full conference programme will be released very soon.

Noel Fitzpatrick


Professor Noel Fitzpatrick, Managing Director of Fitzpatrick Referrals and Founder of the FORWARD Symposium, said: “I am delighted to be holding the 2nd FORWARD Symposium that will advise handlers and veterinary rehabilitation professionals the best techniques in treating and preventing injuries. Understanding how to bring your agility, working or even recreational dog back to top condition after an injury is so important, and this unique event promises to do just that with the world-class expertise we have on our 2017 line-up of speakers. This year, we have gone bigger and better covering a wider scope of knowledge in order to tell you everything you need to know about achieving and maintaining your dog’s peak fitness. It promises to be a truly great conference. I look forward to seeing you there!”


The FORWARD Symposium is an all-day session from 9am – 5.15pm at Epsom Downs Racecourse, Surrey. Tickets are £115-£125 and include non-alcoholic refreshments, lunch and VAT. It accounts for 8 CPD hours and CPD certificates will be issued following the event.

Tickets for the FORWARD Symposium are available now on Eventbrite:

A video for the 2nd FORWARD Symposium is available here:

For updates on the FORWARD Symposium, please visit:

Wellness Is At The Heart Of Biggest And Best CPD Line-Up

On Friday 9th and Saturday 10th,  June 2017, the VET Festival (VET: Veterinary Education Tomorrow)  is set to return to Loseley Park in Surrey and will introduce brand new clinical lecture streams and international speakers to the 2017 CPD line-up.

As a contemporary conference that inspires, informs and delights our veterinary profession, the outdoor VET Festival has surpassed all expectations and 2017 promises to be even better.



A choice of over 100 hours of lectures

8 streams presented by world-class global visionaries to deliver clinically relevant information for small animal practice:

Orthopaedics, Oncology & Soft Tissue, Neurology, Nursing, Rehabilitation, Internal Medicine, Endocrinology & Cardiology, Reproduction, Exotics & Behaviour and Wellness and Team Building

VETFest™ Interactive sessions providing vets with the opportunity to bring their own case study to be reviewed by experts

A Festival Village where top level exhibitors will demonstrate the very latest products and services

The 2017 conference theme - Wellness, is in response to the growing rise of veterinary professionals feeling disenchanted in their chosen career path and in recognition of the stress and concerns felt by many in their working life.

“45% of vets younger than 35 expressed concerns about their mental well-being in the past year.”

“70% of young vets feel unsupported during their first year of employment.”

“75% of vets who had a mental health problem said they would not talk about it with their colleagues.”

Source: BVA

VET Festival aims to re-energise veterinary professionals and rekindle the passion by taking them back to how they felt when first entering the veterinary world.

This unique CPD event will bring veterinary professionals together to hear, learn and network and once again spark the enthusiasm to achieve good for all animals.


Professor Noel Fitzpatrick, Founder of VET Festival and Managing Director of Fitzpatrick Referrals, said “I have always intended that the VET Festival would be run by the veterinary profession, for veterinary professionals, with the aim to give back to the animal community. I think community is the key concept here because the VET Festival is about looking after each other; not just as fellow veterinary professionals, but also as human beings.

We all have dreams, hopes and aspirations to do our very best for every animal and to take care of their wellness on a day-to-day basis. We give endlessly of ourselves to take care of the wellness of the families that love these animals. But sometimes, in the midst of this vocation, we can lose a sense of ourselves and why we signed up in the first place. It is my firm commitment that the VET Festival will try to reinject enthusiasm, joy, compassion and integrity of purpose into the veterinary professionals of all kinds.  At the moral core of the VET Festival is the desire to take care of each other, as friends and colleagues and as a profession trying to do the right thing at all times, today and tomorrow.

In 2017 Veterinary Education for Tomorrow, which is everything that VET Festival stands for, shall take on a new meaning of wellness going into the future so that we can get all of our CPD requirements but also remain at the core of respect in society that we deserve, for dedicating our lives to the welfare of animals everywhere. I have personally chosen each and every one of the speakers to reflect their life experiences, both educationally and personally and in this endeavour I am not just excited but also deeply committed to delivering the best veterinary education platform in the most innovative environment, with the very best of intentions for each and every one of us – vet, client and most importantly, patient. I sincerely hope that we will all rejoice in this community spirit of mutual support and that we become stronger going forward together.”


A video of VET Festival 2016 highlights is available:

A Super Early Bird discount rate is available until 30th November 2016. Tickets are available to buy here:

Veterinary scientists have made a major breakthrough in the management of the most common form of canine heart disease, which has the potential to extend the healthy lives of dogs worldwide. 

Gloria Hunniford has joined the campaign to educate owners on potential risks and what they can do to keep their pets happy and healthy for longer.


Broadcaster Gloria Hunniford discovered that her Cavalier King Charles spaniel Gemma was suffering with heart disease when she collapsed earlier this year.  Now that her beloved pet is doing well with the right medication, Gloria has joined a campaign to raise awareness of the commonality of heart disease in small dogs, and encourage owners to seek out information on earlier diagnosis of the disease in their canine companions, to help them live a longer, healthier life.


Heart disease is one of the top five causes of death in dogs in the UK, with MVD accounting for the majority of cases. The disease is caused by the deterioration of one of the heart valves and predominantly affects small breed dogs, including cavalier King Charles spaniels, dachshunds, poodles and terrier breeds.

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But the global EPIC study, led by Professor Adrian Boswood of the Royal Veterinary College, found that treating dogs with enlarged hearts – an early warning sign of progressive heart disease – before they display any outward signs delays the onset of heart failure secondary to mitral valve disease (MVD).


Watch their video to find out more.


special offer

Jane Hodges, Pet Photographer 

To celebrate getting to 1000 likes on her Facebook page - Jane is offering a special discount on a fantastic photoshoot.  

The photoshoot can be taken at any time after booking.

Offer ends on Sunday the 21st August 2016.  

Please contact Jane for more information


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Her passion is creating beautiful photographs that capture the beauty, character and essence of your dog, natural lighting and a relaxed atmosphere ensures their personality shines through in each and every shot.


Collage of photos from Jane Hodges including a Rottweiler, a springer spaniel chasing a ball and a portrait of a husky



Not just for dogs! 

Jane also enjoys photographing pets of all kinds and sharing her passion for animals and nature with others...


A photograph of a light coloured cat by Jane Hodges


How does a photo session work?

Once you have booked your appointment, Jane will arrange a session at a day and time that is convenient for you.  On arrival, Jane will take the time to get to know your pet whilst also familiarising them with the camera equipment. 

Above all, the session should be fun and relaxed, so the photographs can be taken at your home, or if you would prefer, at your dog’s favourite location.


An apricot labradoodle called Stan sitting in the bluebells Two labradoodles with a toy

VET Festival will return in 2017 for biggest CPD line-up yet

Following a bumper event in 2016, VET Festival promises to be even bigger in 2017 to truly bring Veterinary Education for Tomorrow with two brand new streams and an unrivalled line-up of speakers to make it the most exciting VET Festival yet. On Friday 9th and Saturday 10th June 2017, VET Festival will return to Loseley Park, Surrey to deliver world-class dynamic CPD to veterinary professionals working in small animal practice.

New for 2017, VET Festival will be introducing an Internal Medicine stream which will cover the themes of Emergency & Critical Care, Endocrinology, Cardiology, Reproduction, Respiratory and Small Furries. VET Festival are delighted to also now set a dedicated stream to Rehabilitation, which will join Orthopaedics, Neurology, Oncology and Soft Tissue, Nursing and Management and Motivation. Delegates are free to join any lecture at any stream and attendance to VET Festival will contribute towards their CPD.


Professor Noel Fitzpatrick, who conceived VET Festival, said “The aim of the VET Festival is very simple – to provide the best veterinary education in the world so as to ensure the best standard of care for our animal friends, delivered in the most exciting environment on Planet Earth where all of the finances return to helping the animals. I believe that people who love companion animals will be aware of our need to receive the very highest level CPD and that both delegates and exhibitors deserve real value for money. I’m determined that the festival is firmly focussed on the greater good of the welfare of animals entrusted to our care – and on maintaining the fire in our bellies that we first had when we signed up for this vocation. My dream is to create a Glastonbury for Veterinary Medicine in my lifetime and that VET Festival will be the most interesting, innovative, exciting, dynamic, informative, career-enhancing and personally fulfilling veterinary CPD in the world.

I have absolutely zero doubt that within five years VET Festival will be a key event in the veterinary education calendar for one simple reason, and that is we reinject the happiness into the reason why we started this journey in the first place. We want delegates to feel love for their profession and respect for everything that they do. Most importantly I want people to feel fulfilled because every single day that they go to work as a veterinary professional, they don’t really do it just for monetary gain. They do it because they want to make a difference. When the delegates leave VET Festival, I want them to know that they have made that difference.”

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Brian Topper, Managing Director of Centaur Services, one of the official partners of VET Festival 2016, said “I think VET Festival is awesome. It’s different than anything we have done in the UK and US veterinary industry. It’s very timely as people are getting tired of the traditional route to education. This is a great opportunity and we are very happy to participate. I have been in the industry for 20 years and I have seen nothing like VET Festival. Wherever VET Festival goes, we will be here!”

Following the success of 2016 which saw a 58% increase of delegates plus a 30% increase in exhibitors, VET Festival is going from strength to strength and continuing to raise the bar for veterinary education. Lectures will be held in a festival format within the beautiful grounds of Loseley Park, endorsing interesting and fun CPD in a convivial atmosphere where veterinary professionals and alike will be able to learn and network.

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During VET Festival 2016 in June, VetFest™ LIVE offered delegates and exhibitors a fantastic evening of entertainment to network and relax after a full day of CPD. Acts included Hunter and the Bear, Lucy Spraggan, Morrissey & Marshall, Romeos Daughter and Black Tower.

Noel at Vet Fest

Veterinary companies retailing or promoting companion animal products, primary care veterinary practices or referral practices have the opportunity to exhibit at VET Festival 2017.

For further information on exhibitor or sponsorship opportunities, please contact Emma on