Max & Kitty Pet Sitting and Dog Walking service
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Max & Kitty Pet Sitting and Dog Walking service

 
1.3 (4)
20 Mortlake High Street, London - London, SW14 8JN, United Kingdom
02036421610
Max & Kitty Pet Sitting and Dog Walking service

Max & Kitty offers a pet sitting and boarding service in your own home, or with a certified host family all over Britain.

Whether they are staying in your own home, or living with a host family, your pet will enjoy the same care and TLC whilst you are away. It is THE alternative to kennels and catteries. We also offer walking services from our loving team of dog walkers located all over the Britain!

Tags: Max & Kitty Pet Sitting and Dog Walking service, boarding service, in your own home, or with a certified host family all over Britain, staying in your own home, or living with a host family, your pet will enjoy the same care and TLC whilst yo
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User reviews

4 reviews
Overall rating
 
1.3
Customer Service
 
1.5(4)
Communication
 
1.5(4)
Overall experience
 
1.3(4)
Would you recommend
 
1.0(4)
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Out Of Business/Closed down
Overall rating
 
1.0
Customer Service
 
1.0
Communication
 
1.0
Overall experience
 
1.0
Would you recommend
 
1.0
I was a "pet-sitter" but only ever recieved one offer, but refused to pay for more offers. The website is no longer available, suggesting that they were a rip-off website who we are far better off without!
D
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Beware
Overall rating
 
1.0
Customer Service
 
1.0
Communication
 
1.0
Overall experience
 
1.0
Would you recommend
 
1.0
Beware! Max and Kitty do NOT refund a pet insurance claim even though they assure you they will. They do not respond to telephone calls and emails when you need assistance. Beware!
K
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Extortionate fees!
Overall rating
 
1.0
Customer Service
 
1.0
Communication
 
1.0
Overall experience
 
1.0
Would you recommend
 
1.0
As a sitter and pet owner I have used this site. For a sitting that cost £18 they charged the owner £70 only for the owner to find out that they still had to pay me in person. 
Most sites charge a 10-20% commission either to the sitter or owner or both, so there is no need to pay that much.  Customer service is awful with nobody answering the calls. As a sitter I can say they do not vet sitters, so you must go by to meet and greet, but by then, you have already paid a huge fee. 
L
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Max & Kitty Pet Service
Overall rating
 
2.3
Customer Service
 
3.0
Communication
 
3.0
Overall experience
 
2.0
Would you recommend
 
1.0
Our dog died before our planned date for using their services. They refused to refund but offered £40 in vouchers towards the next booking!. Our dog is dead how does this work then.
JB
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