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608 Vet Practice - Acocks Green, Birmingham

608 Vet Practice - Acocks Green, Birmingham

 
3.2 (3)
139 Westley Road , Acocks Green , Birmingham, B27 7UW, United Kingdom
0121 7061870
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Independently-run, with interests firmly directed to the care of you and your pets. We have served the community for many decades; originally a mixed practice for large and small animals, then in 2011 formed surgeries purely dedicated to pet animals. We have a mixture of local surgeries, so we can be familiar with our clients’ needs, plus our central Solihull Surgery for more in depth cases and emergency work.


Our main surgery provides a centre for hospitalisation with 24 hour care, an in-house laboratory for rapid, regular diagnostics 365 days a year, and more involved surgery and imaging for more intricate cases. 

At 608 Veterinary Practice we offer a full range of routine pet care including:  

Consultations • Vaccinations • Flea and worm treatments • Microchipping • Neutering • Nutritional advice • Advice on taking pets abroad • Home visits • Repeat prescriptions 


 

 

 

Aquatic Bird Cat Dogs Poultry Small Animals
Acupuncture Dentistry Diagnostic Imaging Home Visits ICU In-house Laboratory Microchipping Nurse Clinic Pet Passport
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User reviews

3 reviews

Overall rating 
 
3.2
Standard of care  
 
5.0  (3)
Communication  
 
2.3  (3)
Appointment  
 
4.7  (3)
Customer Service 
 
2.3  (3)
Value for money 
 
2.3  (3)
Would you recommend? 
 
2.3  (3)
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Ratings (the higher the better)
Standard of care
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Communication
Was everything explained clearly to you during your consultation?
Appointment
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Customer Service
How helpful were the reception / support team?
Value for money
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Comments
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Overall rating 
 
4.8

Impressed

They fitted my cat Lily in at very short notice. The vet was lovely and very reassuring, the receptionists were very friendly, customer service was fantastic and I felt the cost was very low compared to other vets, despite having to pay for two different medications. The surgery itself is a tardis - small on the outside but they've fitted a lot into it. Deeply impressed and would recommend their services to anyone.

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Overall rating 
 
2.3

Reception staff

Receptionists very rude and need customer service training that were on tonight

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Overall rating 
 
2.3

Reception staff

Visited this practise and the vet was fab but the reception staff were very unhelpful.
They both seem to get annoyed that i questioned my bill.
I was in and out of the vets in 3mins and my bill was £28.20 no medication when i questioned why was it so much the receptionist was rude and made me feel as if i was doing something wrong by asking.
Customer service there wasn't any.

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