Hot

Astonlee Veterinary Hospital - Milton Keynes, Buckinghamshire

 
4.2 (3)
Tickford Street , Newport Pagnell , Milton Keynes, Buckinghamshire, MK16 9BA, United Kingdom
View our site here
01908 611637
Write Review Send Inquiry Claim this listing Add to favorites
Astonlee Veterinary Hospital - Milton Keynes, Buckinghamshire

Astonlee Veterinary Hospital in Newport Pagnell, Milton Keynes, is a small animal practice, treating cats and dogs, rabbits, guinea pigs, hamsters, birds, reptiles and all other family pets. The practice was founded with the intention of providing the very best veterinary care to the local community.

We have developed a wide range of clinical and preventive medicine services coupled with systems that support the delivery of these services to you and your pets.


The veterinary practice was established in 1986 and is located in Tickford Street, Newport Pagnell, Milton Keynes, Buckinghamshire and is owned by Mr Paul Manning who has over 30 years veterinary experience.

Astonlee is delighted to offer the only 24-hour Animal Hospital in the Milton Keynes area or Buckinghamshire manned by our own Vets, Nurses and staff to provide the highest level of in patient care.

This does enable us to provide the care your pets need in many circumstances, in particular when they have undergone or undergoing surgery or intensive medical care and treatment. At Astonlee Veterinary Hospital, the care of your pet is continued around the clock by our team on our premises, and we do have hospital visiting arrangements for clients when your pets are in the hospital. The continuity of care over 24 hours can be critically important, and we are pleased to be offering this service.

Tags: veterinary, care, family, practice, pets, local, guinea, pigs, hamsters, birds, reptiles, providing, founded, astonlee, intention
Bird Cat Dogs Poultry Small Animals Wildlife
Dentistry X-ray ICU In-house Lab Microchip Nurse Clinic
Yes
Swap Start/End

User reviews

3 reviews

Overall rating 
 
4.2
Standard of care  
 
4.0  (3)
Communication  
 
4.0  (3)
Appointment  
 
4.7  (3)
Customer Service 
 
4.7  (3)
Value for money 
 
4.3  (3)
Would you recommend? 
 
3.7  (3)
Already have an account?
Ratings
Standard of care
How satisfied were you with the care you and your pet received at this practice?
Communication
Was everything explained clearly to you during your consultation?
Appointment
Were you seen promptly or did you have to wait?
Customer Service
How helpful were the reception / support team?
Value for money
Would you recommend?
Would you recommend this veterinary practice to a friend?
Interested in
Comments
You will be able to upload media right after you submit your review.
Amazing vet!
Paul manning is an amazing vet ! He performed cruciate ligament surgery on my shih tzu who could barely walk and now she runs around like a puppy and she's 12 years old! Thank you
JH
Report this comment Was this review helpful to you? 1 0
Excellent service, excellent staff
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Having been a customer for 6 years both our rescue dogs have received excellent care for their multiple health issues. At all times we have been communicated with clearly and the best course of treatment for the animal has always been very clearly explained. They have where ever possible explained the cost of treatments and the options available to us. At all times their major concern has been for the welfare of the animal.
RH
Report this review Was this review helpful to you? 4 1
I can no longer recommend this practice
(Updated: September 16, 2014)
Overall rating 
 
2.7
Standard of care  
 
2.0
Communication  
 
2.0
Appointment  
 
4.0
Customer Service 
 
4.0
Value for money 
 
3.0
Would you recommend? 
 
1.0
I have used this practice for over 20 years. At one time it was very caring but since it has expanded the quality of care has gone downhill.
In 2011 I took my cat to them after it had been attacked by a stray dog. She seemed to survive this without serious injury but rapidly went off her food. At this practice I was told not to worry and that "when she is hungry she will eat"

This practice recommended and carried out a dental operation and failed to recognise that she was suffering from kidney failure. I was prescribed unsuitable medication (that for a dog) and eventually took her to another vet who immediately correctly diagnosed her true condition.

I have raised this incident with the RCVS who recommended to the practice that their staff received further training.
Owner's reply November 30, -1

During a recent audit this review was sent to the veterinary practice on 22/08/2014 for verification. To date - no response has been received. All reviews of whatever nature are moderated by our team upon receipt to ensure that any references of a personal, criminal or defamatory nature are removed. Honest user comment, however, is published after a period of three days subject to verification. Published as fair comment - 26/08/2014

RM
Report this review Was this review helpful to you? 3 2