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Medivet Leigh-on-Sea London Rd

 
4.9 (116)
932 London Road , Leigh on Sea, Essex, SS9 3NG, United Kingdom
01702 811 530
01702 474176
Medivet Leigh-on-Sea London Rd

Your vet in Leigh-on-Sea

Their team of vets and nurses are committed to delivering exceptional care. They offer a wide range of services and access to their 24-hour hospital in Southend should your pet require intense hospitalisation.

 

Nearest 24 Hour Emergency Practice

Medivet 24 Hour Southend
01702 811 603

281 Eastwoodbury Lane, Southend-on-Sea, SS2 6UH

 

 

Downes Veterinary Surgeons

Tags: conditions, orthopaedic, continue, routine, surgeon, order, ultrasound, department, downes, (managing, fulfill, diabetes), ongoing, dentist, physician
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User reviews

116 reviews

 
(112)
 
(3)
3 stars
 
(0)
 
(1)
1 star
 
(0)
Overall rating 
 
4.9
Standard of care  
 
5.0  (116)
Communication  
 
5.0  (116)
Appointment  
 
4.9  (116)
Customer Service 
 
5.0  (116)
Value for money 
 
4.6  (116)
Would you recommend? 
 
5.0  (116)
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Ratings
Standard of care
How satisfied were you with the care you and your pet received at this practice?
Communication
Was everything explained clearly to you during your consultation?
Appointment
Were you seen promptly or did you have to wait?
Customer Service
How helpful were the reception / support team?
Value for money
Would you recommend?
Would you recommend this veterinary practice to a friend?
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Comments
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Bad experience
Overall rating 
 
1.7
Standard of care  
 
1.0
Communication  
 
1.0
Appointment  
 
5.0
Customer Service 
 
1.0
Value for money 
 
1.0
Would you recommend? 
 
1.0
Just had the worst experience in over 30 years of attending this practice. It has in the past provided 5 star treatment.This time could not understand the vet. Only seemed interested in explaining cost. No idea what the cost was for. Unable to communicate. Very upsetting experience. Will be going elsewhere after over 30 years Very sad
C
Caring
(Updated: October 11, 2014)
I have 2 cats and a dog who have all received a caring consultation with pet interest at heart. Full treatment options given and all successful.
M
Wonderful Service
(Updated: October 11, 2014)
Wonderful service today, very friendly and helpful. No-nonsense great advice and expertise given by Laura. Thank you very much.
JD
Would recommend
(Updated: October 11, 2014)
JH
Brilliant
(Updated: October 11, 2014)
We love this vet's they have looked after all of our pets brilliantly.
HL
Best vet in Essex
(Updated: October 11, 2014)
We always see head vet Margaret. Her knowledge and advice is of excellence. Her care and manner (and staff) is always on top form. Margaret is the best vet in Essex.
AP
Very satisfied
(Updated: October 11, 2014)
WM
Very caring and lovely staff.
(Updated: October 11, 2014)
I
Brilliant with our rabbit.
(Updated: October 11, 2014)
Laura Marshall is brilliant at calming our rabbit, and very gentle too.
DE
Lovely
(Updated: October 11, 2014)
Very helpful staff and lovely vets.
LW
Always Brilliant
(Updated: October 11, 2014)
DB
Kind
(Updated: October 11, 2014)
Always been helpful, kind, caring and very relaxed.
LM
Caring
(Updated: October 11, 2014)
Excellent service, caring and professional - good recommendation.
JW
Excellent
(Updated: July 23, 2014)
Excellent care and attention to both pet and patient. Have been a client for over 20 years
B
Excellent Care
All the vets at Downes have always given all of my companion animals excellent care and everyone there is always helpful, friendly and sensitive.
S
Always good service
Always good service. We have come here for over 40 years - that says it all.
D
Excellent surgery
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Excellent surgery and staff. I wouldn't go to any other vet.
J
Have always been happy
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Have always been very happy with the practice. Nothing is too much trouble and I am able to speak to someone if I have any concerns.
AH
5 star!
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
SJ
Very Caring
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Usual excellent service, very caring practice.
JH
Excellent Service
Overall rating 
 
4.8
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
4.0
Would you recommend? 
 
5.0
DW
Client for 17 years
Overall rating 
 
4.7
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
3.0
Would you recommend? 
 
5.0
Always helpful and caring. I've been a client for 17 years. I don't feel the need to look anywhere else. Trust is a big thing when you love you animals.
S
Helpful
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Always helpful. Prepared to let me pay when I can, sometimes over a period of two or three months.
SA
Very Good Service
(Updated: November 18, 2013)
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
J
Caring
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Very caring staff from receptionist to vets. Having an epileptic dog who suffers with pancreatitis as well. I have had excellent help and always get an appointment when needed.
AN
Client for 30 years
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
I have been coming here for about 30 years with a variety of different kinds of animals. We have always received excellent treatment.
HH
Very good
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
My cat is very difficult and they handled it very well, her illness was cured very quickly.
SF
Simply the best!
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
C
Made to feel welcome
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Every time we call up or visit the staff always make you feel welcome and they cant do enough for you. Especially Laura
PF
Excellent in all respects
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
B
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