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Medivet Thorpe Bay Shoebury Rd, Essex

 
4.9 (97)
27 Shoebury Road , Thorpe Bay, Essex , SS1 3RP, United Kingdom
01702 811 919
Medivet Thorpe Bay Shoebury Rd, Essex

Vet in Thorpe Bay

We're a team of friendly and caring veterinary professionals who treat our patients like family members. We provide a full range of services and facilities, as well as a sympathetic and compassionate approach. 

The practice has disability friendly access as well as free client parking available on-site.

 

Nearest 24 Hour Emergency Practice

Medivet 24 Hour Southend
01702 811 603

281 Eastwoodbury Lane, Southend-on-Sea, SS2 6UH

 

Downes Veterinary Surgeons

Tags: conditions, orthopaedic, routine, surgeon, order, ultrasound, department, downes, (managing, diabetes), ongoing, dentist, physician, thorpe, roles
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User reviews

97 reviews

 
(95)
 
(2)
3 stars
 
(0)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.9
Standard of care  
 
5.0  (97)
Communication  
 
5.0  (97)
Appointment  
 
5.0  (97)
Customer Service 
 
5.0  (97)
Value for money 
 
4.7  (97)
Would you recommend? 
 
5.0  (97)
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Standard of care
How satisfied were you with the care you and your pet received at this practice?
Communication
Was everything explained clearly to you during your consultation?
Appointment
Were you seen promptly or did you have to wait?
Customer Service
How helpful were the reception / support team?
Value for money
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Would you recommend this veterinary practice to a friend?
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Comments
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Faith in our vets
(Updated: October 09, 2014)
I have so much faith in this vets practice, especially seeing Hugh Gilmore
LP
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Trusted
(Updated: October 08, 2014)
Expensive but you can't put a price value on the health of your pet. Private healthcare is expensive but worth it as excellent service, if the owner can afford it.
We love our vets and staff very much and completely trust their judgement
CM
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Brilliant
(Updated: October 03, 2014)
All of the receptionists, nurses and vets are friendly, efficient and very helpful. No matter who is working on that day, you see them. When I had serious health problems with one of my cats the vets were sympathetic, supportive and their care of my cat was excellent. I am so thankful, especially to the vets - Louise and Carole. But, I must say that all of the vets at this practice are brilliant.
TS
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Fabulous care!
(Updated: October 03, 2014)
I cannot fault this practice. They do everything in their power to look after our pets. Fabulous care.
FH
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5*
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
My vet is the best!
BS
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Excellent Care
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
So far I cannot fault the excellent care and attention for my 3 cats. Natalie and team are very thorough and also personable with my pets welfare at heart.
AB
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Persona service
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Downes and Partners provide a personal service which is important to me.
MT
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Good Service
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Very good service, I have been coming here for years.
IC
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Fantastic vets
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Fantastic vets. Mr Gilmore is the best vet we have ever had. The staff are wonderful.
PW
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Make you feel at home!
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
All the staff are happy to help you and make you feel at home. Will discuss all aspects of care. All pets appear to be calm and settled when having treatment.
CT
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5 *
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
A lovely, friendly and very competent vets!
AT
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Brilliant Staff!
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Brilliant staff at Downes, very caring and cheerful and helpful.
CD
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Client for over 20 years!
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
We have been with Downes and Partners for over 20 years and cannot fault the standard of care. We have complete faith in their expertise.
KA
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Patient and kind
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Our owners - who wish to remain anonymous - wish you were their doctors too! You are always patient, kind and efficient.
MD
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Excellent
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Excellent practice in all areas.
GC
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