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Lynton House Veterinary Group - Spinney Hill at Addlestone, Surrey

 
4.6 (3)
136 Spinney Hill , Surrey , Addlestone , KT15 1BB, United Kingdom
01932 853991
01932 854236

Having been established in the local area for over 60 Years, our clients value our friendly, caring and professional approach.  We believe preventative healthcare and the early diagnosis of minor problems is the key to a healthy pet, and to support this we offer a full range of support and advice.

Tags: range, support, problems, offer, healthy, preventative, healthcare, full, professional, early, minor, diagnosis, lynton
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User reviews

3 reviews

Overall rating 
 
4.6
Standard of care  
 
4.7  (3)
Communication  
 
4.7  (3)
Appointment  
 
4.7  (3)
Customer Service 
 
4.3  (3)
Value for money 
 
4.3  (3)
Would you recommend? 
 
4.7  (3)
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Standard of care
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Communication
Was everything explained clearly to you during your consultation?
Appointment
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Customer Service
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Value for money
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Caring, empathetic and sensitive
Overall rating 
 
4.8
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
4.0
Would you recommend? 
 
5.0
This practice had been exemplary in delivering excellent care for our elderly and much treasured cat, right to the last. Thank you!
G
Report this review Was this review helpful to you? 0 0
Good, but...........
Overall rating 
 
3.8
Standard of care  
 
4.0
Communication  
 
4.0
Appointment  
 
4.0
Customer Service 
 
3.0
Value for money 
 
4.0
Would you recommend? 
 
4.0
We have been using Spinney Hill for a number of years and found them to be generally good although Lynton House in Woking is more efficient and provides better service.

As with the Woking branch there is a possibility you will phone for results or advice and encounter a less than helpful and offhand voice telling you to phone back and make an appointment if there is any concern, even thought you phoned in the first place because you were concerned, but mostly you will find the staff helpful and friendly.

IH
Report this review Was this review helpful to you? 2 3
Fantastic caring and knowledgable staff
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
I can't praise the Lynton House vets enough. The staff are so caring and professional. It is also convenient that if you register with one practice, you can use any of the three Lynton House vets. The vets also move around the three. Having always had cats, it has by far been my best experience of a vetinary practice.
C
Report this review Was this review helpful to you? 1 0