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Paul Jarman Veterinary Practice - Attleborough, Norfolk

 
3.4 (8)
Haverscroft Industrial Estate , New Road, , Norfolk, Attleborough , NR17 1YE, United Kingdom
01953 451452
01953 457779
Paul Jarman Veterinary Practice - Attleborough, Norfolk

Our aim is to treat pets and their owners with understanding, care and commitment, whilst offering veterinary care of the highest possible standard.  As a small practice we are able to offer far greater continuity of care than some of the larger practices. We get to know both you and your pet, this relationship allows us to work with you to help your pet lead a fitter and more active life. We will talk through problems and options with you and involve you fully in the care of your animal.

Full health checks are given at the time of primary and booster vaccination and before surgery. We offer pre-anaesthetic blood screening to ensure the best treatment.  We are happy to make home visits in emergencies or if your pet is too unwell to travel. However as all the equipment and resources are based at the practice we would generally prefer you to bring your pet to us.

Attleborough:

Monday / Wednesday / Friday:           9.00am - 6.00pm

Tuesday/ Thursday:                            9.00am - 7.00pm

Saturday:                                            11.00am - 1.00pm

OUT OF HOURS TELEPHONE NUMBER: 

T:  01842828939

Tags: veterinary, care, offer, home, practice, visits, generally, travel, equipment, emergencies, 9.00am, resources, unwell, paul
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8 reviews

 
(4)
4 stars
 
(0)
 
(1)
 
(2)
 
(1)
Overall rating 
 
3.4
Standard of care  
 
3.3  (8)
Communication  
 
3.1  (8)
Appointment  
 
4.3  (8)
Customer Service 
 
3.9  (8)
Value for money 
 
3.0  (8)
Would you recommend? 
 
3.0  (8)
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Poor Care and Service. Avoid,
Overall rating 
 
1.5
Standard of care  
 
1.0
Communication  
 
1.0
Appointment  
 
4.0
Customer Service 
 
1.0
Value for money 
 
1.0
Would you recommend? 
 
1.0
I have to agree with the other comments on here indicating that Jarman is only interested in the money. Sadly, he does not care for the animals in my experience. I took my very sick little dog in and was met at the door. I had to throw the lead to Paul whereupon he dragged the poor animal into the surgery. I saw him repeat this action with several other unfortunate dogs to the distress of their owners.. Mine could barely stand but he would not pick him up. 10 minutes later he reappeared again dragging my dog and then threw the lead to me. Apparently he had given him an injection though he was loathe to discuss the details. That cost me £250+ for a Saturday morning "emergency" appointment. In all I spent over £1000 before I wised up.

I realise that covid requires special conditions but this man showed no compassion at all. Nor was he willing to provide aftercare. He never replies to emails and won't call back only leaving messages through the receptionists.

He had no plan for the palliative care of my pet, his only advice was to keep shoving pills down his throat and to blame the weather for humidity, regardless if it was hot or cold. I found out from another, decent vet that my dog could have received alternative medicine and care strategies and at lower cost. He also had other issues which Paul did not pick up on. Jarman charges through the nose for branded rather than generic tablets and denies that liquid solutions area available. Too late for my little pet but at least at the end he was in the hands of someone gentle and caring. I think Paul Jarman was once a good vet but is now a disgrace. Avoid.
S
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Please avoid this practice.
Overall rating 
 
1.0
Standard of care  
 
1.0
Communication  
 
1.0
Appointment  
 
1.0
Customer Service 
 
1.0
Value for money 
 
1.0
Would you recommend? 
 
1.0
We lost three rabbits within 3 days after being vaccinated at this practice.
We paid for an emergency out of hours appointment £206 and Paul was only interested in turn around time to treat the next appointment. Our 13 week old bunny sadly died the following morning due to neglect.
The next day we took the other bunny in for a health check and Paul stated everything was normal. 2 hours later he also died. Coincidence?

We then joined another veterinary practice in Norwich - Longwater and the treatment we received was superb! Rushed us straight in and sadly we lost our third bunny as we were too late.

Paul Jarman veterinary practice has no compassion and certainly not interested in treating animals. They're only interested in money. They haven't acknowledged my emails regarding cancelling the health plans.

Really shows how much they care!

Please avoid and seek another practice. There are better practices around our local area!
AM
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Excellent treatment by Paul
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
We took our dog to Paul today, she is 12 year old & suffering with teeth decay & gum infection, afraid of having an anesthetic & needing to have teeth out again.
We were worried, but Paul was so reassuring & said, “ he would give her antibiotics & pain relief to see her through, what a relief and what an excellent vet,
Thank you Paul & the lovely staff you have, Julie Kimber
K
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Best Vets In The Area
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
We have been using Paul Jarman Vets for nearly 10 years and they are by far the BEST VETS in the area. They have saved so many of our Bernese Mountain Dogs over the years, been there during awful times and the professional quality of their services is second to none. Paul & Jeremy are first class Vets who are very experienced and really know how best to treat and deal with poorly animals. A brilliant small independent Vets who really care about their patients and not about their pockets. They do all their own out of hours and emergencies too.
P
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Terrible. Avoid
Overall rating 
 
2.5
Standard of care  
 
1.0
Communication  
 
2.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
1.0
Would you recommend? 
 
1.0
In my opinion, caused our cat unecessary suffering. No proper examination. No proper advice. Cat had abscess on head, now only has half a face due to vet’s lack of care. Have had a few cats before, seen a few vets, never been treated so badly and with such disastrous results.
ST
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Expensive
Overall rating 
 
2.3
Standard of care  
 
3.0
Communication  
 
1.0
Appointment  
 
4.0
Customer Service 
 
4.0
Value for money 
 
1.0
Would you recommend? 
 
1.0
Puppy's first jabs £36 each normally you would pay for both at first jab which I thought I had plus £15 microchip. Very expensive! 
Other local vets £50 for both jabs and £7.50 for microchip. I won't be returning - wish I had shopped about
L
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paul jarman vets
When it came round to my cats booster vaccination I chose not to go back to my previous vet as they didn't care about the welfare of the animal they were only interested in money so I telephoned Paul Jarman and got the price for the booster and it was cheaper when we took my cat there he also managed to cure my other cat of hairballs without even seeing him he even gave me the correct advice on whether or not to put my cat through surgery for a bone growth he said my cat was born with it and as it wasn't hurting him not to put him throught the tauma of surgery.
Any time my cats are ill I know I can telephone the surgery and get an appointment the same day .
F
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Second to none practice
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Moved to Paul Jarman's practice when my previous vet had given up on my elderly, poorly Cocker Spaniel. Paul gave him an extra lease of life and we had him for another year at least. When the time finally came, Paul was compassionate, caring and gave us as much time as we needed, even though he had a busy waiting room. Paul and Verity are a special team and it is always a pleasure to visit, even if the animals don't necessarily think so! Superb vet who listens, explains everything in terms that you can understand and has a great sense of humour. Always has time for you. We've now moved away sadly but I still visit and take my animals if I am able to. Would recommend to anyone.
JS
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