Pet Vet - Woolston Clinic

Pet Vet - Woolston Clinic

 
3.0 (4)
116 Portsmouth Road Woolston Southampton Hampshire SO19 9AP, SO19 9AP,
02380 443999
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With the latest equipment and technologies available at the clinic, we can offer our clients a full range of veterinary services on site for domestic pets of all types.  This includes cats, dogs, hamsters, birds, fish and exotic species.

OPENING TIMES

Monday - Friday           09:00 hrs. - 20:00 hrs.  

Saturday                      09:00 hrs. - 12:00 hrs

For emergencies (24hr service,) please ring the clinic in advance to make the necessary arrangements. Our out of hour’s emergency service (for when the clinic is closed) is provided by VetsNow.

Tags: times, service, clinic, opening, saturday, ring, emergencies, monday, friday, arrangements, advance
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User reviews

4 reviews

 
(2)
4 stars
 
(0)
3 stars
 
(0)
2 stars
 
(0)
 
(2)
Overall rating 
 
3.0
 
3.0  (4)
 
3.0  (4)
 
3.5  (4)
 
2.5  (4)
 
2.8  (4)
 
3.0  (4)
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Ratings (the higher the better)
Standard of care
How satisfied were you with the care you and your pet received at this practice?
Communication
Was everything explained clearly to you during your consultation?
Appointment
Were you seen promptly or did you have to wait?
Customer Service
How helpful were the reception / support team?
Value for money
Would you recommend?
Would you recommend this veterinary practice to a friend?
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Overall rating 
 
1.0
Standard of care  
 
1.0
Communication  
 
1.0
Appointment  
 
1.0
Customer Service 
 
1.0
Value for money 
 
1.0
Would you recommend? 
 
1.0

Rude!

Where do I start - very rude vet, poor care with no empathy at all. Reduced a customer to tears for all to see. I will never return 

Overall rating 
 
1.3
Standard of care  
 
1.0
Communication  
 
1.0
Appointment  
 
3.0
Customer Service 
 
1.0
Value for money 
 
1.0
Would you recommend? 
 
1.0

Not great

Miserable, abrupt and unsympathetic to dogs especially larger breeds, I won't go into detail but steer clear, far better vets that will offer a more caring, sympathetic and loving service. Please do your homework and find a more suitable vet. The reviews speak for themselves on other search engines 

Overall rating 
 
4.7
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
4.0
Value for money 
 
4.0
Would you recommend? 
 
5.0

Specialist in skin care

Monique is an incredible vet with a huge heart. She always takes the time to explain the situation with your animals health in great detail. She has always been sensitive to both my cats needs and has a specialism in dermatology which means she knows exactly how to deal with animals who have allergic skin complaints. I have no hesitation in recommending her. If you are fed up with the big vet companies, this is exactly the business you are looking for.

Overall rating 
 
4.8
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
4.0
Value for money 
 
5.0
Would you recommend? 
 
5.0

A great vets practice

I've been using this vet for the last 7 years and I can't speak highly enough of Monique, she has a really calming influence and manages to handle the animals a lot better than other vets I've encountered. The service is always friendly and you can rest assured that if you have to leave your pet there over night, that it will be well looked after and most importantly loved in your absence. Monique is also very knowledgeable about domestic cats and has taught me so much about how to care for a feed my cats. We also received a condolences card when one of my cats was run over and taken to a different vets practice (the details were all on her chip).

The kindest, nicest vets practice I've ever used.