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Swanscombe Veterinary Surgery - Kent

 
4.9 (90)
41/43 Swanscombe Street , Swanscombe, Kent, DA10 0BQ, United Kingdom
01322 381999
01322 381444
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Veterinary Services | Swanscombe, Kent

The Swanscombe Veterinary Surgery provides compassionate, high quality care for their patients on a continuous basis.

Their sister branch, the Meopham Veterinary Hospital is an RCVS certified veterinary hospital, which means that a member of the nursing team is on site 24 hours a day, so you can feel reassured that your pet is never alone during their stay.  

In addition to the small animal care, Swanscombe are also able to offer a comprehensive equine and farm animal service.

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Tags: small, veterinary, animal, services, surgery, farm, checks, euthanasia, consultation, equine, microchipping, surgical, swanscombe
Cat Dogs Equine Farm Small Animals
Dentistry X-ray In-house Lab Microchip Nurse Clinic Ophthalmology Pet Passport Physiotherapy Puppy Classes Referrals
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User reviews

90 reviews

 
(88)
 
(1)
 
(1)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.9
Standard of care  
 
5.0  (90)
Communication  
 
5.0  (90)
Appointment  
 
4.9  (90)
Customer Service 
 
5.0  (90)
Value for money 
 
4.7  (90)
Would you recommend? 
 
5.0  (90)
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Communication
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Appointment
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Customer Service
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The best by far
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Lauren and her colleagues are the best by far, they treat my dog with care and kindness every time.
A
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Honest
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Excellent service, honest and caring
A
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Perfect
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Perfect
A
Report this review Comments (0) | Was this review helpful to you? 0 0
Good service
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Very good service all round
R
Report this review Comments (0) | Was this review helpful to you? 0 0
Everyone excellent
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Been coming here for years wouldn't go anywhere else. Everyone excellent.
A
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How much
Overall rating 
 
3.3
Standard of care  
 
5.0
Communication  
 
4.0
Appointment  
 
4.0
Customer Service 
 
5.0
Value for money 
 
1.0
Would you recommend? 
 
1.0
So we have been using these vets for over 10 years now and always thought that vets were expensive as a norm . How wrong was I my dog was unwell at my parents house and they took her to there vets after spending so much time with the dog and treating her they asked if she could come back just so they could keep a eye also she ended up having her yearly booster done . The bill was as cheap as chips . So I did wonder bt the care she got was better then we get on the NHS . So today I needed some flea treatment and at my parents vets they paid £26 for 6 months and I got the same flea treatment at swanscombe vets £60 . That is true I was also tried to sell me a worming tablet that I know the flea treatment already covers accept ticks that a worming tablet does not cover ticks . So why are they charging everybody so much money . I would just check on line at how much you can get the stuff for also I have heard them trying to sell there food as the only stuff that your dog can have .
So if your happy giving your money away stick with them if not look somewhere else and save over half .
JT
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Positive
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Positive, engaging staff.
My babies are well looked after.
A
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Perfect for our pooch!
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
We have brought our mini Schnauzer, L, here since he was a puppy (now 2) after researching the best vets to register him with. It's not the closest vet to us but we wouldn't take him anywhere else. We have always been super impressed with the experience we have with the vets, from the ease of booking appointments, availability of appointments to the care given to our boy, and most importantly, the advice and treatment. We have also never ever felt as though we have not had good value for money. Having the option of taking him to Swanscombe or meopham is also really helpful. Fortunately our pooch has thus far has been blessed with good health save for a small number of minor niggles along the way (eating a hair clip being one) so we haven't had the need to make use of all facilities available (same day CT scan and hydrotherapy pool) but it is great that they seem to be so "on the ball" with pushing to have the best services available for their patients. I could go on but essentially, we wouldn't dream of taking him anywhere else- even when not feeling himself he always wags his tail going into the vets and also coming out and that's all the endorsement we need. If he's happy, we're happy. Everyone we encounter makes a genuine effort to make your animal feel comfortable which they achieve without doubt. If L were rating this practice, he would give 5/5 bones for sure. Thanks to all staff and if you're thinking of registering your dog/cat/any other animal here, don't hesitate!!!
J
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Brilliant
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Brilliant service and lovely staff.
A
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Fantastic
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
All staff are fantastic and go above and beyond. Wonderful practice (Swanscombe & Meopham)
M
Report this review Comments (0) | Was this review helpful to you? 0 0
Very Satisfied
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Very satisfied with our dog's treatment/care
MA
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Lovely
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Always lovely and friendly
MB
Report this review Comments (0) | Was this review helpful to you? 0 0
Excellent
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
MP
Report this review Comments (0) | Was this review helpful to you? 0 0
Very pleased
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
MW
Report this review Comments (0) | Was this review helpful to you? 0 0
Great
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Great staff
MU
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Pleased
Overall rating 
 
4.8
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
4.0
Would you recommend? 
 
5.0
MS
Report this review Comments (0) | Was this review helpful to you? 0 0
Great
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Great, Thank you!
MG
Report this review Comments (0) | Was this review helpful to you? 0 0
Good service
Overall rating 
 
4.8
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
4.0
Would you recommend? 
 
5.0
MR
Report this review Comments (0) | Was this review helpful to you? 0 0
Brilliant
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Always Brilliant
MF
Report this review Comments (0) | Was this review helpful to you? 0 0
First visit
Overall rating 
 
4.8
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
4.0
Would you recommend? 
 
5.0
It was our first visit and we were made to feel very welcome.
A
Report this review Comments (0) | Was this review helpful to you? 0 1
Good service
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
It's always a good service when we attend or phone.
MT
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Extremely helpful
Overall rating 
 
4.8
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
4.0
Would you recommend? 
 
5.0
The staff in both the Meopham hospital and the Swanscombe branch are so caring. They have been extremely helpful.
MH
Report this review Comments (0) | Was this review helpful to you? 0 0
Helpful
Overall rating 
 
4.7
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
3.0
Would you recommend? 
 
5.0
Friendly and helpful
MW
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Excellent
Overall rating 
 
4.7
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
3.0
Would you recommend? 
 
5.0
Excellent
MG
Report this review Comments (0) | Was this review helpful to you? 0 0
Caring
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Very efficient and caring
MM
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Very pleased
Overall rating 
 
4.7
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
3.0
Would you recommend? 
 
5.0
MH
Report this review Comments (0) | Was this review helpful to you? 0 0
Excellent
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
ME
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Love the practice
Overall rating 
 
4.8
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
4.0
Would you recommend? 
 
5.0
Love the practice and staff x
C
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Excellent Service!
Overall rating 
 
5.0
Standard of care  
 
5.0
Communication  
 
5.0
Appointment  
 
5.0
Customer Service 
 
5.0
Value for money 
 
5.0
Would you recommend? 
 
5.0
Excellent service from both Lauren the vet and Hayley the Senior Vet Nurse. Both my dogs love coming to the vets and literally pull me into the surgery as soon as they see it! Keep up the excellent work ladies! Thanks for being so caring towards both Max & Roxy!
Kind Regards, William Ward
WW
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Need more vets this caring and helpful
V
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