Vets Now - Birmingham

 
1.0 (2)
458 Hagley Road West Oldbury West Midlands B68 0DL, Oldbury, B68 0DL, United Kingdom
0121 422 7268
0121 422 5566

Vets Now are the leading provider of out of hours veterinary care in the UK. We work alongside your daytime practice to ensure you have access to a vet whenever you need one, regardless of the time of day or night. Our clinics are open when your daytime practice is closed and your vets trust us to look after you when they can't be there.

We are based in local vet practices around the country that we call our host practices. When the host practice vets finish for the day/weekend, we take over and cover their out of Hours emergencies as well as those of neighbouring veterinary practices that partner with us.

We are a separate company to the practice that hosts us and the practices that use us to provide their out of hours provision. If you have visited us and have any queries or questions about the service you received, please contact Vets Now, rather than the practice that hosts us. You can find our contact details here.

Opening Hours

Monday - Friday, 6.00pm - 8.30am 


Saturday 12 noon to Monday 8.30am 


Plus Bank Holidays.

 

 

Tags: time, trust, access, directory, practice, vets, night, closed, clinics, open, daytime
Small Animals
X-ray ICU In-house Lab
Yes
Swap Start/End

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2 reviews

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vets now
Overall rating 
 
1.0
Standard of care  
 
1.0
Communication  
 
1.0
Appointment  
 
1.0
Customer Service 
 
1.0
Value for money 
 
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Would you recommend? 
 
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if I could give 0 I would these are just in for making money and not animal welfare my dog had to be pts because of one of their vets who didn't give her the treatment she should have had
JG
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Bank Holiday nightmare
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Our 2 year old Pekingese was admitted to their Oldbury clinic over the bank holiday weekend.  He was misdiagnosed so an infection grew in his bladder & his prostrate became enlarged.  On day 3 I was told he needed to be euthanized. 
On arrival I could here him screaming in pain, I begged them not to move him to the treatment rooms... the screaming went on for another 25 minutes.  There were no vets available for at least another 10 minutes, all-the-while I was trying to comfort him. 
 
He wasn’t given any pain relief, I was begging the assistant to get a vet, but she kept saying they are all busy. At this point I was crying my eyes out. Finally someone arrived – unfortunately, he was more interested in getting the paper work done! 
Paperwork complete - he connected a drip into our dogs (now) collapsed body, he then began squeezing the fluid from the bag into our dog to end his life. It was disturbing AND  shocking to witness... i have been forced to post this because no one has bothered to contact us since I submitted my complaint. Unbelievable!!
AW
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