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ProtectaPet® Pet Fencing Solutions
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Address:
Postal address: Unit 1, Stoke on Trent, Staffordshire, ST6 4PA, united-kingdom
Website:
Click here to visit our website
Phone:
0800 999 4008
Have you used this service?
Contact
Website
Email
Phone
0800 999 4008
Emergency/Out Of Hours
Instagram
Animal Type
Animals Treated
Product Type
Pet Products Specialities
Location
Street Address
Apartment, Building, Floor
Canal Lane
Address
Tunstall
Town
County
Post Code
Country
United Kingdom
ProtectaPet®:Pet Fencing Solutions
Their team of dedicated pet lovers create 'habinatural' safe outdoor environments for your cats, enabling them to exhibit their natural wild behaviours and provide you with total peace of mind.
Voted 'Cat Product I Can't Live Without' for five years running by readers of 'Your Cat' Magazine and bestowed International Cat Care's prestigious 'Cat-Friendly' Award.
“After losing our cat Lola in a road traffic accident, I decided to develop a system to allow our cats to experience the outdoors without many of the risks associated with it. I installed a fencing system at home and quickly realised that there were plenty of additional benefits to using a cat boundary around the periphery of the garden. We are now keen to provide this service to other animal lovers who are looking to maximise the safety of their cat, or for those who are looking to turn their garden into a safe haven from cats for wildlife such as birds and voles. We will strive to offer a quality service tailored to your individual needs.“
Simon Davies BSc, Founder of ProtectaPet
Animal Lover & Product Designer
Advantages of ProtectaPet Dog & Cat Fencing
★ Safe outdoor access for your pet
★ Prevent accidents and injuries
★ Peace of mind
★ Prevent fighting and territorial disputes
★ Prevent diseases (eg. parvo and FIV)
★ Deter pet thieves
★ Better relationships with neighbours
★ Reduce the risk of pests such as fleas
★ Reduced vet bills
Flexible solutions for every type of garden
Using cat enclosures, cat fences, cat runs, catios, dog enclosures, dog fences, and dog runs, their modular components offer the flexibility to accommodate all garden shapes and sizes.
They will work with you to provide you with an effective solution to your and your pet's individual needs.
Cat Fence Barriers
Fence top Cat Barrier | Neat and simple to fit for total peace of mind
For cat owners with suitable pre-existing fences or walls, our fence top barrier is the easiest and quickest method to convert your entire garden into a cat haven.
Cat Enclosures
Freestanding Cat Enclosure | Ideal for mature, extensive or rural gardens
Freestanding cat enclosure fencing can be used where there is no suitable existing boundary; or where a partition within your garden is preferred.
Catios
Sealed Roof Catio | Made to your specification with optional gates
Transform your patio into a cat-safe haven so you can enjoy your outdoor space together. Custom-built steel frames offer the ultimate security.
Installation
Choose professional and experienced engineers for ease and reassurance.
DIY
Patented products direct to your door with 'how to' guides and videos.
Peace of Mind
Assured quality with our product and service guarantees.
Flexible Payment
Finance is available to spread the cost of your investment.
What the experts say...
User reviews
67 reviews
Overall rating
5.0
Product quality
5.0(67)
Delivery / Packaging
5.0(67)
Value for money
4.9(67)
Customer Service
5.0(67)
Would you recommend?
5.0(67)
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Excellent product & company to work with
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I would highly recommend ProtectaPet. We had cat fencing installed at the beginning of April and I am absolutely delighted with the end result & the peace of mind it brings. A great company to work with – from the start Jade was so helpful in walking me through the requirements & quotation and great with timely responses to queries. I also thought it was great value for money. For the install - Phil was fantastic; friendly, professional, and great quality work. I would definitely recommend professional install as Phil was able to come up with solutions to some of the non standard potential escape routes! My youngest cat has tried numerous escapes in the first few days, to no avail. He has now given up & enjoys the garden. We can now let the cats out unsupervised with no concerns. I wish I had done this sooner. Great job guys – thank you so much!
CS
CLAIRE SYMONDS
Great product and company
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Great team - professional and pleasant.
G
Guest
Catio fitted by Protect Pet - an excellent job.
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I had my Catio fitted the weekend before storm Clara buffeted my house on the top of a hill.
The whole process was positive and efficient:
- The administrative staff I dealt with were highly efficient and helpful.
- Ash and Mark who fitted this were efficient, friendly, courteous and focused on doing the job well. They left the site spotless.
- The catio itself is excellent my elderly cat who sometimes gets a little muddled can go outside and get fresh air and I can be secure he will not stray. He is content and I am at ease. Win win.
Very impressed and pleased with the service provided.
The whole process was positive and efficient:
- The administrative staff I dealt with were highly efficient and helpful.
- Ash and Mark who fitted this were efficient, friendly, courteous and focused on doing the job well. They left the site spotless.
- The catio itself is excellent my elderly cat who sometimes gets a little muddled can go outside and get fresh air and I can be secure he will not stray. He is content and I am at ease. Win win.
Very impressed and pleased with the service provided.
PC
Peter Crockett
ProtectaPet cat enclosure
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I have been looking for a while for a way for my cats to get safe outside access. I expected it to be difficult and stressful and for the final product to be intrusive and ugly. I can honestly say once I started the process it was easy. Through patiently confirming the design, changing it when I changed my mind and superb installation by Josh and Mark ,ProtectaPet showed nothing but care. I can thoroughly recommend them.
DL
Daphne Lewsley
cat fencing enclosure
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Very pleased with work carried out by Nathan and Josh at ProtectaPet. Polite, helpful and constructive in working solutions to tricky level variants of my terrace garden.
Now have peace of mind that cats are safe within the confines of my garden. Thankyou!
Now have peace of mind that cats are safe within the confines of my garden. Thankyou!
LC
Lisa Clift
Happy and safe kitty
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I am one very happy customer and my Russian Blue, Jinxy is so thrilled to be finally allowed to roam freely and safely in his garden :-) Our fabulous cat fence was installed by the very lovely Josh and Nathan. They carried out an extremely professional job, paying huge attention to detail and deliberating over the tiniest of detail. They were extremely courteous, respectful and thoughtful. It was a pleasure to have them both here working on something which has changed both mine and Jinxy's life. Lucy too was extremely helpful in organising the installation so I would like to send massive thanks to the 3 of them.
AK
Ann Knight
A solution I was desperate for
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I was at my wits end over the summer, my cats jumping up trying to get the squirrels, so I could not use the garden. I came across protectapet and they had a solution. From first contact, Jade in the office seemed very knowledgeable, helpful and patient, I really appreciated her support when due to a leak I had to put back my fitting date. We had various communication during this period and I felt she cared. Ash & Mark came to fit the fence, they were amazing. They cleaned up after themselves, talked though the care and very respectful of my home and cats. The fence itself looks good and I’m hoping this will enable me to enjoy my garden without worrying about Bertie & Pepper getting out, I love the little touch of the cat shapes on the fencing. My experience with Protect a Pet as been 5*, I would definitely recommend them.
KM
Kirsty McCormick
Protectapet fencing
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Josh and Ian from Protectapet installed our back garden cat protection system this week. The mesh added to the top of the garden fence is much less intrusive than we were expecting, and very neatly done. Josh and Ian explained the installation very well and gave clear instructions on any potential escape routes and solutions, such as thinking about where we put our garden furniture. We are very pleased with the job they have done.
NT
Nick Trigg
Excellent Fencing
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Great service from initial contact with Lucy in Sales to the installation with Ash and Mark. My cat has never been outside before so it will be a while before she fully tests the installation but I feel confident to let her out. However the neighbours cat who was a constant garden visitor has been around the perimeter of the fencing trying to get in and has not succeeded and now doesn't even try. My cat Luna doesn't normally appreciate toys with Catnip in them but the one left for her by Ash and Mark has been played with ever since. Thanks guys for all your hard work on the day of installation.
J
Janet
Job Done
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
We've had some issues with a neighbourhood cat coming into our garden and our boy cay has got into several fights with it. He's picked up a few injuries and the last one was pretty bad. Decided to get some fencing installed and our two cats are now secure and happy with their own outside territory. Dealing with Protect A Pet was great. Office and sales staff were great and the installers were prompt, efficient and helpful. I would definitely recommend this to give you and your cats security and peace of mind.
GW
Graeme Whitton
Protectapet fencing
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Josh did a great job fitting the fencing in a fairly awkward back garden. Our Ragdoll/Siamese kittens can now run around in the fresh air and we know they are safe. First class service from the whole team.
DM
Dave Merritt
Keeping my cats safe
Overall rating
4.8
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
4.0
Would you recommend?
5.0
Josh did a brilliant job fitting our ProtectaPet fencing, which is giving our Maine Coons space and fresh air while giving us peace of mind that they are safe. We’re delighted with the service and the product itself.
K
Kate
Excellent Service and producr
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Everyone we dealt with at ProtectaPet was helpful, professional and friendly from our initial contact with Lucy in the office, to Ash and Mark who installed our cat barrier. Ash & Mark were punctual, performed the installation with a minimum of fuss and disruption, even dealing diplomatically with an awkward neighbour who was not an animal lover! They cleaned up, removed any rubbish and left it all tidy. A big thank you to all at ProtectaPet from us and especially from our two Spanish rescue cats; Manchilla & Marty: Gracias!
DS
Dave Shannon
100% recommend Protectapet
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
The service was amazing start to finish!! Lucy and Colin in the office were very fast at returning emails and phone calls. They answered everything I needed to know. Josh Lea and Mark Taylor came to fit the product and they were so professional and talked us through everything making sure our garden was complete cat proof. We had to get Mark Chaney back just to add something and he was amazing, very efficient and a perfect job done. 100% recommend these guys. Thanks
JR
John Ramsay
100% Recommend Protectapet
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
The service was amazing start to finish!! Lucy and Colin in the office were very fast at returning emails and phone calls. They answered everything I needed to know. Josh Lea and Mark Taylor came to fit the product and they were so professional and talked us through everything making sure our garden was complete cat proof. We had to get Mark Chaney back just to add something and he was amazing, very efficient and a perfect job done. 100% recommend these guys. Thanks
JR
John Ramsay
Brilliant Fencing
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I recently had Protectapet fencing installed by Josh Lea and Mark Taylor and would like to thank them and Protectapet for such a fabulous job.
My garden is not conventional and has many (what I call) launch pads – perfect for escaping! There is a barbecue hut (with a low roof), a home bar up against the fencing, a side area with a shed and a cattery and two gates that can be scaled by athletic kitties. I wasn’t sure how they would tackle this but Josh and Mark worked over two days to ensure every escape route was covered and that it was all done as attractively as possible. They even coped professionally and politely with my neighbour who couldn’t understand why anyone would go to such lengths for their cats.
As soon as I let the cats out to explore, the runner of the family wandered around the perimeter eyeing up the fencing and when he had done a complete once over he just wandered off and sat in the sun, he has made no further attempts to even think about trying. The others are also quite accepting of it and we can now allow them access without watching over them every minute. It has been a great decision to install it.
It isn’t cheap but for the money you get a quality product and great customer service – you get what you pay for as they say. I would recommend this to anyone who wants peace of mind and safety for their pets. And you get a great cat nip toy at the end that my cats have gone absolutely wild for!
Thank you Lucy, Josh and Mark.
My garden is not conventional and has many (what I call) launch pads – perfect for escaping! There is a barbecue hut (with a low roof), a home bar up against the fencing, a side area with a shed and a cattery and two gates that can be scaled by athletic kitties. I wasn’t sure how they would tackle this but Josh and Mark worked over two days to ensure every escape route was covered and that it was all done as attractively as possible. They even coped professionally and politely with my neighbour who couldn’t understand why anyone would go to such lengths for their cats.
As soon as I let the cats out to explore, the runner of the family wandered around the perimeter eyeing up the fencing and when he had done a complete once over he just wandered off and sat in the sun, he has made no further attempts to even think about trying. The others are also quite accepting of it and we can now allow them access without watching over them every minute. It has been a great decision to install it.
It isn’t cheap but for the money you get a quality product and great customer service – you get what you pay for as they say. I would recommend this to anyone who wants peace of mind and safety for their pets. And you get a great cat nip toy at the end that my cats have gone absolutely wild for!
Thank you Lucy, Josh and Mark.
CI
Carol Innes
Cat fencing
Overall rating
4.6
Product quality
5.0
Delivery / Packaging
5.0
Value for money
3.0
Customer Service
5.0
Would you recommend?
5.0
After having a cat run over last year I was eager to prevent this happening again so as soon as I moved to a new house I arranged for the installation of cat protective fencing. Ash , who carried out the installation was extremely professional, helpful and friendly ( he even took time to teach my 5 year old nephew to throw a frisbee!). The cats attempted to find a way out but failed as Ash had covered all escape routes and now they seem happy in their new environment. I felt the installation is very expensive but I now have peace of mind whenever my cats go outside.
DM
Diane Micallef
Terrific!
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
This is an excellent system, and I wish it had been around 12 years ago, when my Somali, Rufus, was into escapology. Well, he’s getting on in years now, but with a new kitten arriving shortly, I will have the peace of mind knowing that she won’t be going walkabout!
The guys who did the installatio, Phil and Ricky, were great and very professional. Cannot praise them too highly.
The guys who did the installatio, Phil and Ricky, were great and very professional. Cannot praise them too highly.
TB
Terri Beckett
First Rate
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Fantastic company from initial phone call to installation. The Ricky and Josh were first rate suggesting where my cats maybe able to escape via. More places than I had thought of!! Efficient installation and great neat job. Cats so far have not escaped. Tried a few times but gave up quickly. Great piece of mind knowing they are safe in my garden.
LB
Linda Batchelor
Protectapet
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Having just moved house, this is our second pet containment fencing from Protectapet and as we have a large garden, this was a big job with 114 metres of free standing fencing, not to mention the trees! Josh and Ash were with us for five days and were a brilliant installation twosome. We have two pedigree Ragamuffin kitties and one little rescue and they are a lively and mischievous threesome, especially the Ragamuffins, who love to run around and play in the garden. To keep your kitties safe and for your peace of mind, I would highly recommend Protectapet fencing - great customer service from start to finish too.
C
Caroline
ProtectaPet
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
We would highly recommend ProtectaPet services for peace of mind and safety of beloved pets.
When our 2 year old cat Hobnob was tragically killed outside our house we decided that her mother and 3 siblings would be safer living as house cats. Since then 3 years have passed and we have now decided that our furry kids need more space to run around safely, to burn off energy and to help them lose weight!!
Its been a week now since Mark and Josh installed our cat containment system. Living in a mid-terrace house posed some obstacles- a shed, back door and window access and a boiler house/chimney. Mark and Josh solved all the issues and maintained a positive and upbeat attitude along with amusing banter throughout the day. Nothing was impossible and all potential escape areas were covered. Mark and Josh both demonstrated a professional attitude and excellent work ethic.
Our neighbours have commented on how aesthetically the system looks and we feel confident to let our 4 cats roam in their new secure garden. Their only escape attempts were when the neighbourhood cats tried unsuccessfully to get in the garden.
The ProtectaPet after sales service is also to be commended. We had a small technical issue which was dealt with promptly and professionally by the next available installation team.
We would like to express our grateful thanks to all the ProtectaPet team and regret not having the system installed years ago as it has made all our lives better.
Carolyn & Dave
When our 2 year old cat Hobnob was tragically killed outside our house we decided that her mother and 3 siblings would be safer living as house cats. Since then 3 years have passed and we have now decided that our furry kids need more space to run around safely, to burn off energy and to help them lose weight!!
Its been a week now since Mark and Josh installed our cat containment system. Living in a mid-terrace house posed some obstacles- a shed, back door and window access and a boiler house/chimney. Mark and Josh solved all the issues and maintained a positive and upbeat attitude along with amusing banter throughout the day. Nothing was impossible and all potential escape areas were covered. Mark and Josh both demonstrated a professional attitude and excellent work ethic.
Our neighbours have commented on how aesthetically the system looks and we feel confident to let our 4 cats roam in their new secure garden. Their only escape attempts were when the neighbourhood cats tried unsuccessfully to get in the garden.
The ProtectaPet after sales service is also to be commended. We had a small technical issue which was dealt with promptly and professionally by the next available installation team.
We would like to express our grateful thanks to all the ProtectaPet team and regret not having the system installed years ago as it has made all our lives better.
Carolyn & Dave
CT
Carolyn Thorne
So pleased with my Catio from ProtectaPet
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
So pleased with my Catio from ProtectaPet! One of my cats, Janie, has mild cerebellar hypoplasia and some brain damage and can only be outside if I'm there to watch her. Its great to know that she'll be able to get some fresh air safely and securely any time she likes and I know both my cats are going to love it when its raining as I had a roof fitted.
Phil and Ash did a great job putting the Catio up. I think it might have been a bit tricky due to the height needed to clear the window and the polycarbonate roof but they worked professionally throughout and stayed until it was finished on the second day. They were friendly and considerate around the cats and I couldn't have wished for a better service.
Lucy in the office was also incredibly helpful, friendly and very patient as we went through my order.
So thanks to everyone at ProtectaPet from me, Jinx and Janie - I wouldn't hesitate to recommend them to anyone looking for a safe, secure environment for their pets.
Phil and Ash did a great job putting the Catio up. I think it might have been a bit tricky due to the height needed to clear the window and the polycarbonate roof but they worked professionally throughout and stayed until it was finished on the second day. They were friendly and considerate around the cats and I couldn't have wished for a better service.
Lucy in the office was also incredibly helpful, friendly and very patient as we went through my order.
So thanks to everyone at ProtectaPet from me, Jinx and Janie - I wouldn't hesitate to recommend them to anyone looking for a safe, secure environment for their pets.
D
Dawn
Great service and wonderful product
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Fantastic service from Protect A Pet. Lucy and Colin in the office dealt with all my initial questions really helpfully. Mark and Ian, when they came to install the system, were really pleasant, efficient, tidy and friendly. The whole experience was stress free and has resulted in us having a brilliant system with which to protect the lovely cats we will be getting in the next few months! Thanks so much to all of you for a wonderful and friendly service.
GJ
Gill Jones
Great product and my fur babies love it!
Overall rating
4.8
Product quality
5.0
Delivery / Packaging
5.0
Value for money
4.0
Customer Service
5.0
Would you recommend?
5.0
So pleased and my fur babies love it!
Having adopted 2 older cats they have lived inside for 6 months. They have looked longingly out the window and despite assurances from the rescue that they were house cats it was clear they wanted to feel the sun on their fur. Our busy main road would have brought on their early demise so sit inside they have. Protect a pet was the best offer and most suitable product I found after a lot of research. Ricky and Phil did an excellent job of the installation and they were really knowledgeable about felines and their needs. My girls sat and watched them doing their work and were eager to test the installation, which has held up to their tests! Would recommend this product.
Having adopted 2 older cats they have lived inside for 6 months. They have looked longingly out the window and despite assurances from the rescue that they were house cats it was clear they wanted to feel the sun on their fur. Our busy main road would have brought on their early demise so sit inside they have. Protect a pet was the best offer and most suitable product I found after a lot of research. Ricky and Phil did an excellent job of the installation and they were really knowledgeable about felines and their needs. My girls sat and watched them doing their work and were eager to test the installation, which has held up to their tests! Would recommend this product.
YA
Yasmine Al-Daftary
Protectapet- Highly recommended
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
We have recently had Protectapet system installed in our garden. What an amazing job carried out by Ashley and Mark. Such committed and professional guys where nothing was too much for them. (Nice guys too, apart from supporting Stoke City Lol). There workmanship was spot on, punctual, tidy and they covered everything off with us on completion of the install. They also left some catnip toys for the cats, nice touch. I highly recommend Protectapet systems. A brilliant job, thanks Ashley & Mark and all at at Protectapet. Bryn & Debbie
B
Bryn
ProtectaPet
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Josh and Phil installed the fencing quickly and efficiently and did a fantastic job. Our two cats love being able to go into the garden now and despite a number of escape attempts they have been successfully contained. We initially thought the fencing would be very noticeable but it blends in well and it's hardly noticeable. Would highly recommend!
W
Westers
The best thing ever!
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I've got 3 kittens and 2 one yr olds who were driving me mad in the house especially in the mornings......tooooo much energy so early!! I let the older 2 out wearing trackers but I'd still have to go and get them when they got too close to the road so my nerves were pretty frazzled!!! I got told about #protectapet when I asked for advice online about letting the cats out and it didn't take me long to decide that I wanted to get it installed.
I emailed Lucy to enquire about it and spoke a few times over a week and her customer service was second to none, very personal.
Ashley came to fit it and arrived spot on time. It took him all day on his own and done a great job, i couldn't wait for him to finish so i could let my 5 nutters out!!!
One in particular Ernie (AKA Houdini) went straight to it as expected trying every angle to get out and I had my doubts but one week later he's now given up..... chuffed!!!!
I feel free now being able to let them all out first thing in the morning so they can release their energy in the garden, it's a great feeling knowing that they're not going anywhere and they're safe. It's the best thing I've ever decided to get done! Thank you Protectapet (and all the team).
I emailed Lucy to enquire about it and spoke a few times over a week and her customer service was second to none, very personal.
Ashley came to fit it and arrived spot on time. It took him all day on his own and done a great job, i couldn't wait for him to finish so i could let my 5 nutters out!!!
One in particular Ernie (AKA Houdini) went straight to it as expected trying every angle to get out and I had my doubts but one week later he's now given up..... chuffed!!!!
I feel free now being able to let them all out first thing in the morning so they can release their energy in the garden, it's a great feeling knowing that they're not going anywhere and they're safe. It's the best thing I've ever decided to get done! Thank you Protectapet (and all the team).
TG
Tracey Goodall
ProtectaPet fence
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I’m very pleased with my new ProtectaPet fence, which was installed with efficiency and good humour by Ashley and Ian. It provides a safe environment for my cats, which means less stress for me. I wish I’d thought of having such a fence much sooner.
JS
John Saunders
Thank you so much ProtectaPet
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
We cannot thank ProtectaPet enough for their excellent service. A big thank you to Colin who came and surveyed our garden initially and gave good sound advice about what system would be best. He supported us right through from the survey to the installation and was always on the end of the phone if we needed advice. Ricky and Phil were brilliant putting everything in to place. They worked tirelessly, were courteous and entertaining with their banter. They did a thorough job and all within a day! Our three cats are now enjoying the fresh air and I have peace of mind that they are safe. I can thoroughly recommend them. Thank you again.
BC
Brenda Cassells
Peace of mind for me and Safety for my cats
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
My cat containment system was due to be fitted on 2 May...Ricky and Mark duly turned up in torrential rain ready and willing to carry on regardless but it was pretty much a nonstarter without turning my garden into a quagmire. Lucy kindly re-arranged other appointments so that they could come back the next day and an early start plus their own forward planning on the rainy day over an unforeseen problem meant that they had finished just after lunchtime... they got here early, worked so hard and never took a break!! They also had to contend with the fact that I was having my front driveway block paved the same week - seemed like a good idea at the time!! I have eleven cats... some of whom are used to roaming the neighbourhood but bar one they have all accepted the new contraints with a good grace. Mindy is still looking for a way out but hanging off the netting just isn't working for her so hopefully she'll give up soon!! A massive thank you to Mark and Ricky, Lucy for all the organisation and support from the office and ProtectaPet for providing a system which removes that element of worry ever present for cat owners!! One very happy owner!!
M
Madge
Protectapet
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
We had the system installed a week ago by Ashley , it has changed our lives , the cats are addicted to the garden and the relief it has brought known get they can now go outside without their harness’s is incredible , it also means when we go away we can leave them at home with someone to call in to them instead of going to a cattery which we know they would hate , I would recommend this company , great customer service and Ashley was incredible and worked very hard all day to ensure our garden was completely safe for the cats , thanks so much to the team
TC
TRacy coopertc
Protectapet Installation
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I had my Protectapet system installed yesterday by Ricky Willson. I cannot begin to say how beyond impressed I was with him or the work. He arrived just before 9am as arranged, was polite and courteous. A pleasure to talk through the garden with. He noted an area I would never have considered as a potential escape area and even added in a bar of wood above our new gate. I cannot wait to finally be able to let my once permanent house cats into the garden with piece of mind knowing they are 100% safe. Protectapet is absolutely worth every penny and I will be recommending it to anyone who needs such a system! Thank you Protectapet!
KF
Kerri Faiers
Cat Fence top barrier
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Loving our ProtectaPet fence top barrier system. The peace of mind it’s given me in being able to let my 2 exotic boys out in the garden and being 100% confident they are safe is brilliant. The 2 fitters fitters Mark and Ricky couldn’t have been more friendly, they had the barrier system up before I knew it. Thanks ProtectaPet we are very happy with the finished product ?
N
Natalie
Safety for my lovely Norwegian Forest Cate
(Updated: April 07, 2018)
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
My cats are 9 months old and into climbing everything. Having the garden secured by Protectapet has been brilliant, allowing them to enjoy the garden in safety, and me to know they will be safe from the road and anyone who might wish them ill. The whole process has been great. From Lucy in the office who was so understanding when I had to keep delaying with fallen fences etc. To the guys Phil, Mark and Ricky who were so professional the way they carried out the work. In fact I think they viewed everything through cats eyes! The system is far less intrusive than I thought it would be. I have almost stopped watching them now, except they love climbing the one tree that did not need protecting, and then falling out of it. I may need the guys back!
SM
Sheila Manwaring
Cat top Fencing
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Josh who fitted the Protectapet cat top system in our daughter’s garden did a brilliant job. He was very thorough and helpful and we would highly recommend him to anyone who wanted a system fitted.
SW
Stella Williams
Priceless Peace of Mind with Protectapet
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Can't thank these guys enough! After one of my cats, Bear, was badly injured after being hit by a car I contacted Protectapet regarding securing my garden. I had a quote and installation date back the same day! Ian and Ricky did the installation and it's great. The peace of mind I now have means everything to me and, once Bear is able to walk again, I know she will never have to go through this again.
KJ
Kensie Johnson
Great service
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Ricky and Josh were charming and efficient. The fencing that they erected was of a high quality and their workmanship was great. We'd recommend this company highly.
BM
Barbara Morse
protect a pet
Overall rating
4.8
Product quality
5.0
Delivery / Packaging
5.0
Value for money
4.0
Customer Service
5.0
Would you recommend?
5.0
Not knowing quite where to look we googled pet protection and came up with Protect a Pet.
Excellent service from start to finish. We accept that at least one of our kittens has Houdini like qualities and opted therefore to have the garden fenced only partially. Gary and Ash who were the main workers completely understood our approach and were incredibly helpful with some on site suggestions that hadn't been picked up in the initial survey.
Thanks again- Wouldn't hesitate to recommend
Excellent service from start to finish. We accept that at least one of our kittens has Houdini like qualities and opted therefore to have the garden fenced only partially. Gary and Ash who were the main workers completely understood our approach and were incredibly helpful with some on site suggestions that hadn't been picked up in the initial survey.
Thanks again- Wouldn't hesitate to recommend
EH
ewan hamnett
Josh and Ricky did a great job!
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Josh and Ricky did a highly professional job in putting up the fencing to keep our cat Teddy from straying into neighbours' gardens. They arrived on time despite the long journey from Stoke to South London and carried out their work quickly and efficiently. Not only that, they are two very likeable guys!
GA
Gordon and Barbara
Great Job
Overall rating
4.8
Product quality
5.0
Delivery / Packaging
5.0
Value for money
4.0
Customer Service
5.0
Would you recommend?
5.0
Adam and Ricky our installers were very friendly and did a great Job. They were good at their jobs and very efficient. I would highly recommend them to future customers. The fence has provided a safe and secure area for my cat and I only wished I had it done earlier when my other cat was alive. This fence has made all the difference to mine and my cats life. Great product Protectapet!
RB
Rose Barnett
Freedom!
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Having two energetic and bored housecats Protectapet ticked all the boxes for us. Misty and Dylan now have access to fresh air and grass, and love watching birds fly overhead and bask in sunshine. Cost wise very reasonable and the team are so helpful if you need advice before or after fitting. Highly recommend. A company with principles.
SB
Sara Baker
Peace of mind for my feline bunch (& myself)
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I needed peace of mind for my bunch of rescue cats, they'd been through so much already and I needed to make sure they were safe from getting lost, getting picked up, injury....I could go on but we know the hazards our fur-friends face. This was going to be an investment - and there's no price on peace of mind, a previous system was less than satisfactory and one of my cats managed to access the conservatory roof and then a neighbour's roof on more than one occasion so I decided to call the team, from the very start - talking to Colin right through to the installation - Phil and Simon, I had the peace of mind I needed - and the investment (as I like to refer to it) is one of the best decisions I've made - my cats can access the garden, any visitors are at a safe distance - and the look of my garden isn't compromised. A solid, trustworthy product from a great team, thank you!
LC
Louise Corke
Keep your cats safe!
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
This company is totally efficient and know what they are talking about. Invest in this cat proofing system and have peace of mind for a very reasonable price.
KR
Karen Rivers
A Superb Service
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
An excellent Company that I would recommend to anyone with problems keeping their cat(s) in the garden. From first email to final installation the service was exceptional. Josh and Ash drove to us in North Wales (not a quick journey) and did a superb job, despite the rain! We've recently moved here from the Midlands and the new house was on a rather busy road and we decided not to take the risk in letting them out. From being cats that liked to go out, they settled down to be indoor cats very well. We let them out in the protected courtyard yesterday - and being cats they did a circuit of the courtyard (not very big) and then went back indoors to sleep in the sun on the settee! I'm sure they will appreciate it when the sun shines - but then we are in North Wales!
JT
Julie Tillson
Vat Containment
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Thank you to Ricky & Adam for installing a cat containment for my seven rescue girls. They can go outside and I won't have to worry about them. The guys were quick & efficient and eveything was cleared away once finished. I have already given your details to my vets.
AW
Annette Wallis
Fantastic
Overall rating
4.8
Product quality
5.0
Delivery / Packaging
5.0
Value for money
4.0
Customer Service
5.0
Would you recommend?
5.0
I am so pleased with the work of Mark and Ricky the installers . Knowing my three girls can go enjoy the outdoors, safe and out of harms way is priceless. My garden turned out to be a bit more tricky than anticipated due to a lot of tall trees on the boundry lines. However, this was not a problem and was installed within a day. Ricky was very proffesional and friendly and knowledgeable. He advised me on a any possible areas, (due to the trees) that could act as a way out for my cats. Thanks too all at ProtectaPet. Customer service was brilliant from initial contact when discussing my requirements to the end of installation. Although the price may seem expensive, it is worth every penny for the great service and peace of mind. I have had the protection installed for about a month, with no escapes from any of my cats, but not through lack if trying at first.
CT
Chloe Troughton
Total peace of mind for any cat owner.
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Huge thanks to Adam & Ricky for the installation of this amazing system in such a tricky location! The fencing is not in the slightest bit obtrusive (which I have to admit was a concern prior to installation) and the guys were so professional throughout. It's a joy to see our cats Louis and Harry playing outside and be safe in the knowledge that no harm can come to them.
I would highly recommend ProtectaPet to anyone. The team are really professional, highly skilled and take great pride in their workmanship. We can't thank you enough!
I would highly recommend ProtectaPet to anyone. The team are really professional, highly skilled and take great pride in their workmanship. We can't thank you enough!
HF
Helen Field
PAWSOME
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
Colin you are amazing... efficient, and true to your word.
Phil your skills are amazing, innovative and imaginative.
Mark... you are a star you worked so hard and dilligently.... above all you showed so much compassion to the kitties in our care.
THANK YOU
Phil your skills are amazing, innovative and imaginative.
Mark... you are a star you worked so hard and dilligently.... above all you showed so much compassion to the kitties in our care.
THANK YOU
KL
Katie Lloyd
Houdini cat no more!
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I needed to prevent one of my cats from going outside the garden because she found herself trapped on gutters a couple of times, resulting in a hell of a fuss to get her down, including a neighbour climbing on her roof. My garden is terraced and a difficult shape but ProtectaPet came back 3 times to get it right. They were easy to communicate with, happy to help and the fencing even looks good. The cats can now play outside without risk, I can go into the garden without worrying and I have an extra layer of security. The gate works really well. So thank you, Adam (who helped me break back into my house as a bonus, Phil (who also fixed my gate), Ashley and Josh who fixed the hard bit and Colin and Lucy for the coordination!
KH
Kim Harris
Houdini cat no more!
Overall rating
5.0
Product quality
5.0
Delivery / Packaging
5.0
Value for money
5.0
Customer Service
5.0
Would you recommend?
5.0
I needed to prevent one of my cats from going outside the garden because she found herself trapped on gutters a couple of times, resulting in a hell of a fuss to get her down, including a neighbour climbing on her roof. My garden is terraced and a difficult shape but ProtectaPet came back 3 times to get it right. They were easy to communicate with, happy to help and the fencing even looks good. The cats can now play outside without risk, I can go into the garden without worrying and I have an extra layer of security. The gate works really well. So thank you, Adam (who helped me break back into my house as a bonus, Phil (who also fixed my gate), Ashley and Josh who fixed the hard bit and Colin and Lucy for the coordination!
KH
Kim Harris
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